Senior Technical Business Systems Analyst

🕒 July 17

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

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Sagent

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

🏥 Healthcare

☁️ SaaS

Consulting • Healthcare • SaaS

Sagent is a mortgage-servicing software provider offering Dara, an industry-first, unified servicing platform that centralizes data and user experiences for loan servicers and homeowners across the full servicing lifecycle. Dara provides core servicing operations, a mobile-first consumer experience, default and loss-mitigation workflows, automated onboarding and document management, real-time analytics and compliance auditing, and embedded AI for document automation, predictive insights, and generative chat. The platform is aimed at reducing operational costs, speeding onboarding, improving customer engagement, and ensuring regulatory compliance for servicers handling all loan types.

📋 Description

• Conduct in-depth research and data analysis of the business landscape, ensuring a comprehensive understanding of complex requirements. • Translate business requirements into detailed user stories, system specifications, data requirements, and technical solutions. • Facilitate requirements workshops and collaborate with Product Managers, Architects, Data Engineers, and Software Engineers. • Conduct business process analysis, workflow optimization, root cause analysis, and impact assessments. • Lead data mapping efforts for system conversions, ensuring accurate translation between source and target systems. • Analyze source and target data models, identifying data gaps and defining transformation logic. • Work closely with stakeholders to validate mappings, perform data cleansing, and support user acceptance testing. • Evaluate analytical solutions and recommend improvements to reporting architecture and data accessibility. • Provide guidance regarding servicing workflows, business rules, operational impacts, and regulatory considerations associated with technology and data initiatives. • Collaborate effectively at all levels and across departments, fostering cross-functional cooperation and communication. • Serve as a liaison between business stakeholders, data engineering teams, solution architects, product management, and software engineering to ensure data accuracy, integrity, and security.

🎯 Requirements

• Bachelor’s degree in Business, Computer Science, or relevant discipline with 4 - 6 years of experience in a related field. Experience will be considered in lieu of a degree. • Background in mortgage servicing or financial technology. • Proven experience in business systems analysis, with direct exposure to data mapping and/or system conversion projects. • Excellent analytical and problem-solving skills. • Excellent communication skills and the ability to collaborate effectively in a cross-functional team environment. • Strong presentation abilities. • Proficiency in evaluating new applications and identifying systems requirements. • Proficiency in impact analysis, ensuring alignment of new features with strategic business objectives. • Track record of driving the design and implementation of new features to enhance product functionality.

🏖️ Benefits

• Remote/Hybrid workplace options • Health Benefits • Unlimited Flexible Time Off • Family Planning Services • Tuition Reimbursement • Paid Family Leave • 401(k) Matching • Pet Insurance • In-person and Virtual Social Experiences • Career Pathing • Focus Time Fridays