VP, Account Management – Facilities

🕒 June 19

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

⏰ Full Time

🔴 Lead

💰 Account Manager

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Sago

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1968

📣 Marketing

🏥 Healthcare

Marketing • Healthcare • Market Research

Sago is a long-standing industry leader providing qualitative and quantitative market research solutions with over 55 years of experience. The company offers a comprehensive suite of services, for instance, global qualitative and quantitative research, neuromarketing, and consulting. Sago serves a wide range of industries including consumer packaged goods, financial services, media, and healthcare. They are committed to forming deep customer connections through adaptive solutions and a consultative approach, including leveraging AI technology such as their Query AI feature to enhance insights and research efficiency.

📋 Description

• In depth understanding of Sago Facility locations, operations, and services and how to customize outreach for different customer segments through a deep understanding of in-person customer needs and requirements. • Manage an existing portfolio of facility clients, based on set sales targets and working with operations to ensure that the profitability expectations are met • Identify and build strong relationships with influencers/decision makers within client organizations to develop new business. This role requires consistent and targeted hunting to hit success metrics. • Develop annual sales plan to produce aggressive year-over-year growth and effectively manage profit/pricing expectations. • High level calendar optimization across Sales, Ops, and Client stakeholders • - Identifies new sales opportunities and drive revenue by acquiring new facility clients, expanding into new departments within existing accounts and/or reviving lapsed customers. Owns long-term client lifetime value over short-term project profitability • - Utilize knowledge of accounts and existing data to analyze and forecast account performance. • - Achieve and/or exceed quarterly revenue, and profit targets and lead indicator performance metrics. • - Develop insightful proposals and deliver strategic sales communications; consult with clients on sample design and business issues. • - Provide superior customer service by working with internal teams in collaboration on project specifications – including calendar management and local feasibility - and deliver quality results to clients while actively resolving sales issues. • - Manage incoming facility rental-only bid requests, partnering with Account Management talent for other bidding needs. • Work closely with Sales leadership to ensure all account strategy is aligned with company goals and objectives. • Work jointly and in collaboration with VP Facility Operations to deliver an exceptional client experience and return us to growth • Provide client feedback and industry input to improve current products and innovative client tools/products. • Deliver results that produce high levels of client satisfaction and loyalty

🎯 Requirements

• Bachelor’s degree or equivalent experience required. • Applicants must bring a mature level of industry knowledge and expertise with a strong knowledge of qualitative and quantitative data collection methodologies • Strong knowledge of Microsoft Office

🏖️ Benefits

• Medical • Dental • Vision • 401K