Sailor Health
11 - 50 employees
⚕️ Healthcare Insurance
🏥 Healthcare
📡 Telecommunications
Healthcare Insurance • Healthcare • Telecommunications
Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.
Customer Experience Associate, Mental Health
🕒 July 23
🇨🇦 Canada – Remote
💵 CA$40k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
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Sailor Health
11 - 50 employees
⚕️ Healthcare Insurance
🏥 Healthcare
📡 Telecommunications
Healthcare Insurance • Healthcare • Telecommunications
Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.
📋 Description
• Guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism. • Ensure patients feel supported every step of the way. • Help each new patient navigate their journey into care. • Match patients with the right therapist for their needs.
🎯 Requirements
• Empathetic and clear communicator. • Highly organized and detail-oriented. • Tech-comfortable. • Mission-aligned. • Experience welcome, not required.
🏖️ Benefits
• Help bring life-changing care to a population that’s too often overlooked. • Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. • Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. • Your work helps older adults and their families feel seen, supported, and cared for.
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