Director, Forward Deployed Engineering – Public Sector

November 20

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

🦀 Maryland – Remote

Although this job is listed in Maryland, this company may be open to hiring remote in other states.

+1 more states

🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote

💵 $211.5k - $334.6k / year

⏰ Full Time

🔴 Lead

🖥 Software Engineer

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Salesforce

WebsiteLinkedInAll Job Openings

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

📋 Description

• Recruit, mentor, and develop a team of Forward Deployed Engineers (FDEs) and Deployment Strategists • Monitor key performance indicators and manage complex customer escalations • Serve as the ultimate technical escalation point for your team • Guide team in assessing customer technical readiness and developing standardized deployment methodologies • Build and maintain strong executive relationships within a defined customer portfolio • Operationally manage customer portfolio to accelerate progress toward consumption goals • Partner closely with Sales and Account Success teams to help customers activate and consume Agentforce quickly

🎯 Requirements

• 7-10+ years of progressive experience in technical leadership roles within SaaS or enterprise software companies • Deep understanding of AI, Agentforce, and Salesforce product offerings • Hands-on experience in Salesforce implementation and AI integration • Exceptional communication, presentation, and interpersonal skills • Ability to influence and collaborate effectively at all levels of an organization • Demonstrated ability to thrive in a fast-paced, high-growth environment • Industry experience in Public Sector (Federal, State, Local, Education, Nonprofit)

🏖️ Benefits

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program