Quality Analyst / Project Coordinator, Japanese Speaker

September 9

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Sama

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Artificial Intelligence • Enterprise • SaaS

Sama is a company specializing in providing data annotation and model evaluation solutions for enterprise AI. Sama's platform focuses on developing AI applications with a data-centric approach, supporting computer vision and generative AI models. Their services include data curation, data annotation, model validation, and fine-tuning, enhancing the performance and accuracy of AI models. Sama also emphasizes ethical practices and impact sourcing, providing high-quality annotated data that powers AI models in industries like autonomous vehicles, consumer tech, media, and more. Trusted by top teams, Sama helps companies build responsible and cost-effective enterprise AI models.

1001 - 5000 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

📋 Description

• Review and audit labeled datasets for both text and image-based content to ensure accuracy, consistency, and adherence to guidelines • Document and share feedback with the individual labelers • Identify trends and insights in quality performance and mitigate quality performance issues • Communicate quality trends and insights to the customer and calibrate with the customer on instructions and edge cases • Evaluate responses generated by AI for correctness, clarity, relevance, and alignment with task instructions • Apply knowledge of Consumer Packaged Goods domain to accurately classify and/or describe products • Collaborate with cross-functional teams to update labeling workflows and improve quality • Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement initiatives • Generate responses with intentional but realistic grammar, spelling, and structural errors • Run calibration sessions to align QA standards across teams and help train new reviewers or analysts • Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment • Ensure that documentation is up to date

🎯 Requirements

• English as a second language - minimum B2 English proficiency required • C2 level of Japanese • Ability to follow linguistic and situational writing prompts • Excellent written communication and coordination skills • 2 years working experience in a corporate/ business environment • Prior experience in at least one: Linguistic QA; Data annotation for NLP/AI projects; ESL/EFL teaching, editing, or copyediting • Keen eye for detail - spotting subtle grammar and structure issues others miss • Comfortable reviewing and providing feedback on structured data • Ability to give actionable and constructive feedback to annotators • Experience with creating and tracking timelines, milestones, and status reports is a plus • Access to your own laptop for work • Preferred: C1 or C2 level English proficiency; Familiarity with error tagging systems; Experience in CPG industry/workflows or retail product knowledge

🏖️ Benefits

• NB: This is a temporary, project-based position with the possibility of renewal; benefits are not included as part of this position. • Competitive compensation corresponding to market data & level of experience • Benefits packages based on country of employment (may include medical, dental, vision, and life insurance) • Holiday and vacation policies • Professional development stipends • Paid sabbatical program • On-payroll employment (role will be on payroll)