Senior Customer Lifecycle Marketing Manager

November 3

🇨🇦 Canada – Remote

💵 $113k - $146.3k / year

⏰ Full Time

🟠 Senior

🎡 Marketing

Apply Now
Logo of Samsara

Samsara

Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

📋 Description

• Design and implement impactful customer lifecycle campaigns • Optimize journeys through experimentation and data • Own end-to-end lifecycle strategy and execution • Measure campaign and program effectiveness • Drive cross-functional alignment and communication • Champion, role model, and embed Samsara’s cultural principles

🎯 Requirements

• 8+ years of experience in lifecycle marketing, customer marketing, and/or digital customer programs in a global B2B SaaS environment. • Strong understanding of market segmentation, customer journey mapping, and campaign automation • History of successfully launching end-to-end lifecycle programs and experience investing in the right levers to drive impactful results. • Highly skilled at managing complex projects with multiple priorities, meeting deadlines, and delivering exceptional quality, earning recognition as a strategic “operator” by peers and leadership. • Demonstrates curiosity at every opportunity to deeply understand the customer — uncovering their behaviors, motivations, challenges, and goals — and weaves these insights into strategies and campaigns. • Exceptional copywriting and creative skills, with the ability to deliver strong and effective content. • Exhibits excellent judgment and a passion for data-based decision-making and experimentation. • Fluent in English with strong written and verbal communication. • Cross-functional collaborator with strong listening skills rooted in empathy to develop authentic relationships.

🏖️ Benefits

• Competitive total compensation package • Employee-led remote and flexible working • Health benefits

Apply Now

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