Senior Sales Systems Analyst, Sales Tools

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September 29

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Samsara

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Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

📋 Description

• Administer and configure core sales tools such as Salesforce CRM, SalesLoft, CPQ, DocuSign, Conga, Gong, and Highspot, including user profiles, permissions, workflows, automations, and data integrity maintenance. • Provide advanced troubleshooting and support, investigating complex issues, performing root cause analysis, and implementing fixes; escalate systemic issues to IT, Engineering, or vendors where needed. • Support pilots and rollouts of new tools and features, coordinating technical setup, configuration, UAT, and feedback collection to ensure smooth adoption and transition into ongoing administration. • Oversee integrations and data flows between sales tools, CRM, and adjacent business systems; monitor sync errors, troubleshoot integration issues, and partner with IT or vendors on new connections. • Ensure governance and compliance across all sales technologies by maintaining accurate license inventories, managing provisioning, and adhering to security and data handling protocols. • Partner cross-functionally with Sales, RevOps, Enablement, IT, and other stakeholders to ensure tools are reliable, well-integrated, and aligned with sales policies and corporate governance. • Contribute to seller experience and efficiency by delivering scalable, thoughtful enhancements without always relying on consultants or external resources. • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team).

🎯 Requirements

• 3–5 years of experience in Sales Operations, Revenue Operations, or Sales Tools Administration. • At least 2+ years of hands-on Salesforce administration/configuration. • Hands-on configuration experience with major sales tools beyond CRM (e.g., SalesLoft, CPQ, Conga, Docusign, ZoomInfo). • Strong understanding of CRM concepts, sales workflows, and SaaS selling motions. • Strong analytical and problem-solving skills with the ability to translate business needs into effective tool configurations. • Comfort collaborating with cross-functional teams and balancing multiple priorities. • Salesforce Administrator certification (or equivalent) (preferred). • Experience with tool integrations and APIs (preferred). • Exposure to project management in a Sales Operations or RevOps context (preferred). • Background supporting tool rollouts, pilots, and change management initiatives (preferred). • Must reside in the United States (role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area) and be able to secure and maintain the legal right to work in the specified work location.

🏖️ Benefits

• competitive total compensation package • employee-led remote and flexible working • health benefits • inclusive work environment and reasonable accommodations for qualified persons with disabilities • accessible interviewing accommodations during the recruiting process • flexible working model with remote and hybrid options