Systems Infrastructure Architect

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October 31

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ScalableOS

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B2B • SaaS • Staffing

ScalableOS is a premier offshore staffing partner specializing in custom offshoring solutions for Managed Service Providers (MSPs) and Tax & Accounting firms. Based in the Philippines, ScalableOS provides dedicated teams that work as an extension of its clients' operations, ensuring full integration and management. The company focuses on delivering cost-effective solutions while maintaining a high standard of expertise, enabling businesses to maximize efficiency and performance through tailor-made staffing solutions.

201 - 500 employees

🤝 B2B

☁️ SaaS

📋 Description

• Design and maintain secure and scalable infrastructure systems (on-prem, virtual, hybrid cloud). • Manage and monitor Windows Server environments, Active Directory, DNS, DHCP, GPOs, and domain services. • Oversee endpoint compliance, patching automation, and lifecycle planning. • Lead BCDR planning, including Datto appliance management, replication, and recovery testing. • Support Microsoft 365 and Azure integrations, including Intune policy management and Exchange Online. • Administer endpoint security tools including antivirus, EDR, and SOC-as-a-Service platforms. • Implement security controls, MFA enforcement, and SIEM for visibility across systems. • Maintain and support enterprise firewalls, switching, and secure access technologies (e.g., FortiNet). • Provide escalation-level support for complex infrastructure incidents and outages. • Support quarterly business reviews (QBRs) with infrastructure reporting, asset health, and risk assessments. • Document systems, incidents, and infrastructure changes in IT Glue. • Lead infrastructure-related projects and contribute to strategic IT planning. • Ensure compliance with IT governance standards and regulatory requirements. • Mentor junior staff and contribute to team knowledge sharing. • Maintain licensing, warranties, vendor renewals, and procurement for infrastructure components.

🎯 Requirements

• Bachelor’s degree in Information Systems, Computer Science, or equivalent experience. • 5+ years of hands-on experience in systems administration, infrastructure architecture, or network engineering. • Relevant certifications preferred: Microsoft Azure, FortiNet NSE, VMware, CompTIA Network+, MCSA/MCSE. • Experience in an MSP or multi-tenant environment is a strong advantage. • Availability for scheduled maintenance windows and participation in escalation/on-call rotations. • Deep technical expertise in systems architecture, Microsoft infrastructure, and cloud platforms. • Experience with Hyper-V/VMware, Active Directory, Group Policies, and backup infrastructure. • Understanding of cybersecurity frameworks and endpoint protection best practice. • Hands-on experience with FortiNet or similar network and firewall technologies. • Proficiency with M365, Azure AD, Intune, and licensing management. • Excellent documentation practices using platforms like IT Glue. • Ability to translate complex infrastructure requirements into practical, secure solutions. • Strong troubleshooting and decision-making capabilities under pressure. • Excellent written and verbal communication skills with cross-functional teams. • Leadership mindset