Staff UX Designer

September 28

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $200k - $245k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

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SeatGeek

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eCommerce • Entertainment • Sports

SeatGeek is a mobile-focused ticket platform that allows users to buy and sell tickets for live events such as sports, concerts, and theater performances. With an easy-to-use interface, SeatGeek integrates event listings, ticket purchasing, and resale in one place. The platform enhances the user's experience by offering personalized recommendations and insights into event trends. Furthermore, SeatGeek provides a comprehensive array of listings for major sports, music, and entertainment events, positioning itself as a go-to source for fans seeking tickets. The company's operations and offerings emphasize a seamless experience in accessing and enjoying live entertainment.

501 - 1000 employees

Founded 2009

🛍️ eCommerce

⚽ Sports

💰 $238M Series E on 2022-08

📋 Description

• Transform live experiences and evolve SeatGeek’s ticketing platform into a best-in-class product • Shape strategy and set direction by creating clear, impactful strategies • Provide end-to-end craft leadership from concept to polished delivery • Partner across product, engineering, marketing, and success teams • Deeply understand needs, motivations, and behaviors of fans, sellers, teams, and artists • Balance speed and quality, driving impact through optimizations and 0–1 product development • Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking • Collaboratively improve component systems to ensure consistent, high-quality experiences • Troubleshoot and unblock live experience challenges

🎯 Requirements

• 8+ years of experience in research methods impacting both product direction and detailed experience design • 4+ years of relevant domain experience within technology sectors such as ticketing or event management; Digital CRM or Ecomm (wholesale or supply-side) platforms; healthcare (hospital, clinic, or patient care team tools) • Expertise in behavioral design, systems design, and storytelling • Exceptional craft and detail, driving pixel-perfect execution • Ability to troubleshoot and unblock live experience challenges • Pioneer mindset – thrive in ambiguity, deliver with focus and quality • 4+ hours overlap with 9:30–5:30 ET workday • Passion for live experiences

🏖️ Benefits

• Equity stake • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely • A WFH stipend to support your home office setup • Unlimited PTO • Up to 16 weeks of fully-paid family leave • 401(k) matching program • Student loan support resources • Health, vision, dental, and life insurance • Up to $25k towards family building and reproductive health services • Gender-affirming care support program • $500 per year for wellness expenses • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical • $120 per month to spend on tickets to live events • Annual subscription to Spotify, Apple Music, or Amazon music