Financial Systems Administrator

November 24

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Second Nature

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SaaS • Real Estate • B2B

Second Nature is a Resident Experience Platform that helps property managers personalize and automate resident onboarding and benefits. Its software combines Resident Onboarding, customizable Resident Benefits Packages, and an orchestration engine called Maestro to streamline leases, move-in tasks, credit-building, renters insurance, utilities, and other resident services. Delivered as a cloud platform for property management companies, Second Nature aims to improve resident retention, reduce delinquencies and maintenance costs, and increase operational efficiency.

201 - 500 employees

Founded 2012

☁️ SaaS

🏠 Real Estate

🤝 B2B

💰 $16.4M Series C on 2020-03

📋 Description

• Serve as the primary NetSuite administrator and finance systems SME including Brex, bill.com, in addition to our payment portal and Stripe. • Manage system configurations, custom fields, workflows, roles, permissions, dashboards, and searches. • Support month-end and quarter-end close activities with timely data availability and reconciliation support. • Partner with team leads to operationalize and automate procure-to-pay, order-to-cash, and record-to-report workflows. • Lead enhancement projects, testing, and deployment of new features/modules. • Maintain documentation for configurations, integrations, and core financial processes. • Investigate, troubleshoot and resolve financial systems issues as reported by users in Jira. • Execute required scripts, system steps, and billing workflows in NetSuite to ensure timely billing and invoice generation. • Troubleshoot billing errors or discrepancies. • Understand and support end-to-end QTC flows including sales orders, invoices, credit memos, and payment postings. • Partner closely with Revenue Operations to review billing readiness, validate upstream data, and ensure clean hand-offs. • Participate in billing calendar execution; identify and remove blockers to ensure an accurate and timely billing cycle.

🎯 Requirements

• 5+ years of hands-on NetSuite experience (Admin + billing operations strongly preferred). • Deep understanding of billing, AR, revenue accounting, and Quote-to-Cash processes. • Proficiency in NetSuite saved searches, workflows, SuiteAnalytics, and custom objects. • Ability to execute billing operations, troubleshoot transactional issues, and ensure invoice accuracy. • Experience partnering with Revenue Operations and Finance teams in a fast-growth environment. • NetSuite Administrator certification preferred. • Deadline-driven and comfortable supporting structured billing and close calendars. • Detail-oriented with strong data accuracy and reconciliation instincts. • Cross-functional collaborator who can work seamlessly with RevOps, Accounting, and Finance. • Problem-solver who proactively identifies gaps and drives solutions.

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Life insurance • 401K Plan • Open PTO and sick days • Remote work options