Program Manager - Global Clients

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May 24

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Securitas Group

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Security • Telecommunications

Securitas Group is a global leader in security services, offering a comprehensive range of services such as on-site guarding, electronic security, fire and safety, technology-driven solutions, and mobile security services. With a history spanning nine decades, Securitas emphasizes the use of cutting-edge technology and expert personnel to deliver top-quality security solutions across various sectors including aviation, critical infrastructure, and retail. Operating in 44 markets worldwide, Securitas is committed to innovation, sustainability, and diversity, striving to create long-term value for its clients and a positive impact on society by enhancing safety and security standards globally.

10,000+ employees

Founded 1934

🔐 Security

📡 Telecommunications

💰 Post-IPO Debt on 2023-09

📋 Description

• Lead the end-to-end delivery of integrated physical and electronic security programs across Europe • Manage multi-region client portfolios, ensuring consistent service aligned with global expectations • Serve as the primary point of contact for senior client stakeholders, building trusted long-term relationships • Collaborate with internal teams including Design, Engineering, Operations, and Business Development in a matrix environment • Ensure solutions meet compliance, sustainability, and scalability standards across local and global delivery • Oversee security implementations involving systems such as Lenel, C-Cure, Milestone, and CCTV platforms • Provide operational and commercial oversight, ensuring SLA adherence, KPI tracking, and risk mitigation • Deliver regular executive-level business reviews and drive continuous improvement across all accounts • Identify opportunities to innovate and scale service delivery through new technologies and process enhancements • Act as an escalation point for issue resolution, ensuring transparency and accountability across stakeholders

🎯 Requirements

• Proven experience managing enterprise-level programs in security technology , facilities, or infrastructure. • Strong technical understanding of integrated security systems including access control, CCTV, video surveillance, and cloud-based platforms • Demonstrated success managing multi-country operations or service delivery across borders • Exceptional client-facing skills, with the ability to influence senior stakeholders and align with business goals • Experience navigating matrix organizations and working with multicultural teams • Solid knowledge of SLAs, compliance frameworks, and risk mitigation strategies • PMP, PRINCE2, or similar project management certification is a strong plus • Bonus: Experience with cybersecurity, converged security, or IoT platforms is advantageous