SecurityScorecard
Cybersecurity • Enterprise
SecurityScorecard is a company that focuses on cybersecurity and risk management. It provides solutions for supply chain detection and response, third-party cyber risk management, and external attack surface management. By leveraging AI and security ratings, SecurityScorecard helps organizations improve their cybersecurity postures and manage risks effectively. The company's platform allows for monitoring and remediation of vulnerabilities, collaboration with vendors, and compliance with regulatory mandates. SecurityScorecard serves a diverse range of industries, including public sector, technology, healthcare, financial services, and more. Its comprehensive suite of tools and services, such as Security Ratings and MAX, empower organizations to proactively manage cyber risks and enhance their overall security structures.
501 - 1000 employees
Founded 2013
đź”’ Cybersecurity
🏢 Enterprise
đź’° $180M Series E on 2021-03
Customer Success Manager
Job not on LinkedIn
June 4
🇵🇹 Portugal – Remote
💵 €40k - €70k / year
⏰ Full Time
🟡 Mid-level
đźź Senior
🏆 Customer Success
SecurityScorecard
Cybersecurity • Enterprise
SecurityScorecard is a company that focuses on cybersecurity and risk management. It provides solutions for supply chain detection and response, third-party cyber risk management, and external attack surface management. By leveraging AI and security ratings, SecurityScorecard helps organizations improve their cybersecurity postures and manage risks effectively. The company's platform allows for monitoring and remediation of vulnerabilities, collaboration with vendors, and compliance with regulatory mandates. SecurityScorecard serves a diverse range of industries, including public sector, technology, healthcare, financial services, and more. Its comprehensive suite of tools and services, such as Security Ratings and MAX, empower organizations to proactively manage cyber risks and enhance their overall security structures.
501 - 1000 employees
Founded 2013
đź”’ Cybersecurity
🏢 Enterprise
đź’° $180M Series E on 2021-03
đź“‹ Description
• Design success for a portfolio of enterprise and strategic customers throughout their lifecycle. From onboarding/implementation through upsell and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. • Lead strategic conversations with customers to align our platform as a solution to their business challenges and goals with the intent to renew and expand the partnership. • Serve as a confident subject matter expert as it relates to the SecurityScorecard platform and the cybersecurity and third-party risk management industries. • Manage the gross and net retention of your portfolio; including forecasting, collaborating with regional account teams and efficient execution. • Work with CS and Sales VPs to continuously improve the customer journey and develop the tools and templates to ensure the CSM team employs best practices. Support fellow CSMs in solving new challenges across customers. • Model world class customer care and be an advocate for the voice of the customer in product and services design and deployment.
🎯 Requirements
• Bachelor's degree • 3+ years of experience supporting B2B customers in a SaaS organization as a customer success manager, technical account manager or similar customer-facing role. • Knowledge of the tenets of Third Party Risk Management programs and cybersecurity domain experience • Experience working with C-level Executives that includes meetings, high level presentations, and collaborative discussions.
🏖️ Benefits
• Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!
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