Client Performance Manager – Workers Compensation, General Liability, Litigation Experience

🕒 June 19

🇺🇸 United States – Remote

💵 $80k - $85k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

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Logo of Sedgwick

Sedgwick

10,000+ employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Ensures adherence to client service instructions for WC and GL accounts. • Oversee the Litigation Management program for Workers Compensation. • Tracks and trends performance guarantee and gain share agreements at the client level. • Ensures client's claims reports are properly and timely prepared and distributed. • Provide program training, communication and maintenance of internal training documents. • Analyze and communicate client specific operational audits; monitors client audit compliance. • Works with company Quality and Operations staff to resolve client issues including results of client Compass audits. • Manages client specific internal control report issues. • Compliance oversight: Ensures timely payment of TTD, medical and vendor bills; ensures appropriate vendor utilization.

🎯 Requirements

• Eight (8) years of related experience or equivalent combination of education and experience required to include five (5) years of claims management and two (2) years of auditing experience. • One (1) year of continuous service with the company is preferred. • Experience with Workers Compensation and General Liability Litigation Management.

🏖️ Benefits

• Flexible work schedule. • Referral incentive program. • Career development and promotional growth opportunities. • A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

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