Licensed Auto Insurance Agent

Job not on LinkedIn

November 13

🌺 Hawaii – Remote

Although this job is listed in Hawaii, this company may be open to hiring remote in other states.

🌾 Nebraska – Remote

Although this job is listed in Nebraska, this company may be open to hiring remote in other states.

💵 $24 / hour

⏱ Part Time

🟢 Junior

🔒 Insurance

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Sedgwick

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Insurance • Enterprise • Compliance

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

10,000+ employees

🏢 Enterprise

📋 Compliance

📋 Description

• Answers approximately 40 inbound calls per day in a professional and timely manner. • Supports a wide range of customer needs, including: General policy support, Billing inquiries, New business quoting and onboarding, Underwriting clarification, Vehicle and garaging updates. • Delivers empathetic, knowledgeable service that builds trust and reinforces our client’s brand values. • Responds to AI-transferred calls with particular attention to compliance and call documentation, ensuring accurate recordkeeping and disclosures. • Collaborates with peers and supervisors in a high-volume, team-oriented environment. • Navigates between multiple systems and tools (internal platforms, CRM, quoting systems, underwriting databases) to assist callers. • Adheres to strict compliance standards including privacy, disclosures, and state-level insurance regulations. • Participates in coaching, quality reviews, and process improvement initiatives.

🎯 Requirements

• HS diploma or GED required. • Active property & casualty insurance agent/producer license is required • At least one (1) year of customer service experience; call center experience strongly preferred. • Strong customer service skills with empathetic communication and conflict resolution • Knowledge of insurance industry fundamentals • Understanding of insurance billing and policy administration • Excellent oral and written communication • PC literate, including Microsoft Office products • Strong organizational skills • Excellent interpersonal skills to include empathy and active listening • Ability to work in a team environment • Ability to meet or exceed Performance Competencies