Business Analyst – CRM, Dynamics 365

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September 10

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Sequoia Connect

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Recruitment • HR Tech • Enterprise

Sequoia Connect is a company that specializes in IT advisory and talent services particularly focused on digital transformation. They provide headhunting services for technology specialists, IT consulting, and recruitment process outsourcing. With operations spread across multiple countries including the USA, Mexico, India, and regions in Latin America, they connect technologists with global companies. They aim to optimize processes, reduce operating costs, and maintain high standards of technological innovation. Sequoia Connect supports digital transformation for both multinational corporations and agile startups, serving over 700 clients across 50+ countries.

11 - 50 employees

🎯 Recruiter

👥 HR Tech

🏢 Enterprise

📋 Description

• Coordinate activities across design, coding, testing, and deployment of applications built on Microsoft Dynamics 365 • Collaborate with key business stakeholders to gather, document, and prioritize requirements • Prioritize enhancement requests to improve and expand CRM capabilities • Work with developers and project managers to ensure timely design, build, and delivery of applications and infrastructure components • Ensure requirements are clear and well documented • Oversee project rigor including planning, status reporting, and delivery of development cycles and small projects • Implement best practices for user experience, platform configurations, license management, and business processes • Collaborate with cross-functional teams, including Microsoft developers and internal stakeholders, to align CRM functionality with business needs

🎯 Requirements

• 6+ years of experience as a Business Analyst, ideally with CRM implementations • Proven expertise in Microsoft Dynamics 365 • Strong project management and coordination skills • Experience with Microsoft ecosystem tools (Office 365, Power BI, Azure) • Excellent communication and stakeholder management skills • Desired: balancing BAU enhancements with new project initiatives • Knowledge of license management and CRM platform governance • Familiarity with Agile methodologies • Languages: Advanced Oral English; Native Spanish

🏖️ Benefits

• Fully remote • Global career opportunities • Dynamic work environment with exposure to high-impact projects • International network: 54 offices worldwide and 39 delivery centers across 28 countries • Culture of innovation, collaboration, and continuous learning • Commitment to customer success and professional development