
Recruitment • HR Tech • Enterprise
Sequoia Connect is a company that specializes in IT advisory and talent services particularly focused on digital transformation. They provide headhunting services for technology specialists, IT consulting, and recruitment process outsourcing. With operations spread across multiple countries including the USA, Mexico, India, and regions in Latin America, they connect technologists with global companies. They aim to optimize processes, reduce operating costs, and maintain high standards of technological innovation. Sequoia Connect supports digital transformation for both multinational corporations and agile startups, serving over 700 clients across 50+ countries.
11 - 50 employees
🎯 Recruiter
👥 HR Tech
🏢 Enterprise
July 30
🗣️🇪🇸 Spanish Required

Recruitment • HR Tech • Enterprise
Sequoia Connect is a company that specializes in IT advisory and talent services particularly focused on digital transformation. They provide headhunting services for technology specialists, IT consulting, and recruitment process outsourcing. With operations spread across multiple countries including the USA, Mexico, India, and regions in Latin America, they connect technologists with global companies. They aim to optimize processes, reduce operating costs, and maintain high standards of technological innovation. Sequoia Connect supports digital transformation for both multinational corporations and agile startups, serving over 700 clients across 50+ countries.
11 - 50 employees
🎯 Recruiter
👥 HR Tech
🏢 Enterprise
• Monitor support mailboxes and ServiceNow tickets for issue tracking and resolution. • Analyze reported issues to determine root cause. • Escalate unresolved or complex issues to Level 2 Support. • Communicate with support teams, business representatives, and banking contacts to ensure timely resolution. • Ensure all issues are logged appropriately in ServiceNow. • Assist with testing and documentation for system developments or enhancements to TRAX. • Keep banking and SAP support teams informed of any relevant local developments. • Maintain up-to-date business documentation, process flows, and contact lists.
• Minimum 3 years of experience supporting IT Finance Systems. • Clear and effective communication skills in English (spoken and written). • Desired: Experience working with TRAX or other treasury and banking systems. • Background in working with banks or corporate treasury teams. • Languages: Intermediate to Advanced Oral English. • Native Spanish.
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