Director, Product Monetization – Commercialization

November 25

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ServiceTitan

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SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

📋 Description

• Partner with the Vice President of Pricing and Packaging, Product leadership, and GMs to assess monetization potential for new product innovations and investments. • Drive customer willingness-to-pay, market, and competitive research to inform pricing and value strategy. • Build monetization inputs and scenarios into product business cases, pitches and investment reviews. • Translate insights into monetization proposals—pricing models, value metrics, and packaging strategies. • Collaborate with Product, Finance, and GMs to prioritize initiatives based on monetization opportunity and strategic fit. • Drive monetization strategies into actionable commercialization and go-to-market plans. • Partner with GTM, RevOps, and Product Marketing to ensure operational readiness, enablement, and consistent offer delivery. • Support creation of launch playbooks, readiness assessments, and post-launch analysis to optimize monetization outcomes. • Provide monetization insights and financial modeling to strengthen product pitches and investment decisions. • Support executive and cross-functional reviews with data-driven recommendations and clear storytelling. • Analyze pricing performance and run monetization experiments to improve realization, adoption, and retention. • Deliver actionable insights and recommendations to drive continuous optimization.

🎯 Requirements

• Experience in product monetization, pricing strategy, or commercialization within B2B SaaS or Fintech • Proven success partnering with Product and Finance teams to develop monetization strategies and business cases. • Strong analytical and financial modeling skills with experience in BI tools (e.g., Looker, Tableau, Power BI). • Knowledge of Salesforce CPQ, billing, or pricing systems. • Excellent communication, influence, and executive storytelling skills. • Comfortable operating in fast-paced, dynamic environments. • Experience in Fintech or payments (preferred). • Knowledge of pricing research methods (conjoint, elasticity, or econometrics) (preferred). • MBA or advanced quantitative degree (preferred).

🏖️ Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.