Senior Product Designer

October 31

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ServiceTitan

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SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

📋 Description

• Collaborate and solution closely with stakeholders, product managers, designers, and developers to ship an extraordinary end-to-end user experience • Participate in user research and usability studies • Prototype flows, concepts, and interactions • Work closely with our design system team and developers to ensure the successful technical implementation of your work • Champion the tenets of good product design and leverage partnerships with others to build awareness throughout the organization • Interact with users to develop a solid understanding of their workflows, environments, needs and pain-points • Design experiences that are engaging, efficient, intuitive and solve real problems

🎯 Requirements

• Experience designing modern SaaS/enterprise products • A strong design portfolio that shows off your process, reasoning and outcomes • You love collaborating but are also able to take ownership of entire projects • Excellent ability to develop and sustain relationships across teams and functions • Aptitude for providing design feedback and a genuine desire to help less experienced designers improve their skill sets • You thrive in a highly iterative process that involves listening, adapting, moving fast, talking with users, incorporating feedback, and constantly collaborating • Several years of experience working at a large-scale company, preferably Enterprise/B2B

🏖️ Benefits

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. • We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA , 401k match, and telehealth options including memberships to One Medical. • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF ), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.