Managed Services Engineer – Azure

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🕒 June 30

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SHI International Corp.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

SHI International Corp. is a leading IT solutions provider that offers a comprehensive range of hardware and software products, alongside expert services for businesses of all sizes. With over 35 years of experience, SHI specializes in software licensing, cloud transformations, cybersecurity enhancements, and IT asset management, serving both commercial and public sector markets. The company partners with a vast network of major technology brands to deliver tailored solutions that meet specific technological needs.

📋 Description

• Design, deploy, and support Azure infrastructure, including Qumulo file storage clusters, Azure Files, Blob Storage, Managed Disks, and Virtual Machines • Administer and manage Windows and Linux servers in Azure, including patching using Tanium • Administer Azure-native monitoring tools, including Azure Monitor and Log Analytics, and implement monitoring, alerting, and reporting across Azure environments • Manage and support Azure load balancers, with general familiarity of Azure networking concepts as needed • Manage and support Zerto disaster recovery replication and Rubrik backup solutions in Azure • Monitor, troubleshoot, and resolve performance, capacity, and availability issues across supported Azure platforms and services • Optimize Azure environments for performance, resiliency, security, and cost efficiency • Lead and contribute to managed services projects and service improvement initiatives across Azure infrastructure • Engage directly with customers through meetings, incidents, change requests, and project delivery, ensuring alignment with customer needs and success criteria • Develop, maintain, and follow Standard Operating Procedures (SOPs) for Azure operations • Support Infrastructure as Code (IaC) and automation initiatives to enable repeatable and scalable deployments • Perform automation and scripting using PowerShell, Python, and/or Azure CLI • Track time and document work accurately in SHI systems • Participate in audits, compliance activities, and a rotating on-call schedule

🎯 Requirements

• Bachelor’s degree in a relevant field or equivalent practical experience • 3–5 years of experience in a managed services or Azure‑focused engineering role • Hands-on experience supporting production Azure environments, including compute, storage, backup, disaster recovery, and monitoring • Experience supporting Qumulo file storage deployed in Azure • Experience with Azure Monitor, Log Analytics, and Azure Backup • Experience with Tanium patching for Windows and Linux servers • Experience managing load balancers in Azure • Experience supporting Zerto disaster recovery replication and Rubrik backup solutions • Automation and scripting experience using PowerShell, Python, and/or Azure CLI • Working knowledge of Windows Server, Linux, and SMB/NFS permissions and access control • Experience using version control systems such as Git or Azure DevOps • Strong analytical, troubleshooting, and problem-solving skills • Excellent written and verbal communication skills • Ability to manage competing priorities and meet deadlines in a fast-paced environment • Strong sense of ownership, accountability, and customer focus • Collaborative, team-oriented mindset • Adaptability and commitment to continuous learning • Ability to work effectively in a remote, camera-on environment.

🏖️ Benefits

• Health, wellness, and financial benefits to offer peace of mind to you and your family • Continuous professional growth and leadership opportunities • World-class facilities and the technology you need to thrive