IT Project Engineer – Level II

Job not on LinkedIn

October 23

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Logo of Shield

Shield

B2B • Artificial Intelligence • Enterprise

Shield is a tech-enabled partner and investor that helps managed service providers (MSPs) scale by combining patient capital, operational expertise, and applied AI engineering. The firm provides forward-deployed engineers, operational support (HR, finance, recruiting), people development, and strategic M&A guidance while preserving local leadership and culture. Backed by ZBS Partners and Thrive Holdings, Shield focuses on long-term, founder-friendly partnerships to accelerate growth and implement AI-first solutions.

51 - 200 employees

Founded 2024

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

📋 Description

• Lead and support IT infrastructure and cloud-based project implementations. • Collaborate with clients and internal teams to define project scope, goals, and deliverables. • Configure, deploy, and troubleshoot Microsoft Azure, Microsoft 365 and Microsoft Entra ID environments. Additional platforms as needed i.e. Microsoft Active Directory. • Document project progress, technical configurations, and client communications. • Ensure projects are delivered on time, within scope, and aligned with client expectations. • Provide post-implementation support and knowledge transfer to clients and internal teams.

🎯 Requirements

• Minimum 5 years in IT project engineering or related role. • Experience working within a Managed Service Provider (MSP) • Strong understanding of cloud infrastructure, identity management, and enterprise IT environments. • Excellent communication and client-facing skills. • Ability to work independently and as part of a cross-functional team. • Preferred Skills • Experience with Managed Service Provider (MSP) environments. • Familiarity with ITIL practices and service delivery frameworks. • Experience scoping and requirement gathering of cloud infrastructure, identity management, and enterprise IT environments.

🏖️ Benefits

• Competitive salary and performance-based bonus plan. • Comprehensive health, dental, and vision insurance. • 401(k) with company match. • Paid time off and holidays. • Professional development and certification reimbursement.

Apply Now

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