Director of Operations

Job not on LinkedIn

February 16

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

⏰ Full Time

🔴 Lead

⚙️ Operations

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ShiftHop, LLC.

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ShiftHop has built a self serve PRN system serving healthcare workers and facilities alike. After becoming a credentialed user, providers are able to work when, where and however often they'd like, on a per-shift basis. Our goal is to empower as many providers as we can to become independent of the archaic staffing procedures that exist today. Becoming a ShiftHopper has many benefits, including same-day pay, facility matching, total scheduling flexibility, medical/dental/vision benefits, 401(k) plans, and more, all while being an independent contractor with no long-term commitments!

201 - 500 employees

📋 Description

• We’re seeking a candidate to facilitate day-to-day operations, ensuring successful outcomes of several projects and initiatives by collaborating with our internal corporate team and our partner facilities. • This is a remote position with a residency requirement of Rochester, New York. • The ideal candidate can oversee multiple projects simultaneously, and is very flexible, while being a “hands-on” leader. • This is a director level position which reports directly to the Chief Executive Officer. • As a member of high-level leadership, you can expect to have 5-10 direct reports, who will eventually oversee a team of 50-75 in the Rochester, NY area. • As the Director of Operations, you will: Work to implement staff training and compliance procedures, as required by JCAHO for Staffing Agencies. • Implement scalable processes to support our inevitable growth. • Manage and communicate with healthcare facilities, offering complaint resolution and high-level contract approvals. • Facilitate internal leadership meetings, as well as external “pitch” conferences with potential partner healthcare facilities. • Oversee the financial team, ensuring prompt payments are received by partner facilities, and resolving any Accounts Payable complaints. • Assist in the hiring, training and oversight of Facility Success Managers and ShiftHopper Success Managers, further overseeing the onboarding, continued training and termination of these positions. • Assist in the day-to-day marketing of ShiftHop to local healthcare facilities, including social media postings and marketing systems. • Optimize ShiftHop’s applications and services, defining recommendations and ensuring timely implementations.

🎯 Requirements

• 5 years of leadership experience, preferably in a healthcare setting • Advanced computer skills, including Microsoft Outlook, Excel, and ERP/CRM systems • Bachelor’s degree or equivalent experience as listed above, plus HS Diploma • Positive attitude seeking the common goal of providing a revolutionary service to reshape healthcare staffing • Familiarity with nursing, post-acute and inpatient healthcare • Resourcefulness and creativity

🏖️ Benefits

• 100% employer paid medical, dental and vision (MVP Healthcare) • 100% employer paid life insurance • 100% short and long-term disability • 401k matching up to 10% annually, plus eligibility for immediate vesting • Flexible schedule – work whenever able, so long as you meet the 40 hour/week minimum requirement • Same day pay option • 500.00 annual fitness credit