Director of Carrier Partnerships

🕒 May 9

🌺 Hawaii, Nevada, +5 more states – Remote

🌺 Hawaii – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $204k - $276k / year

⏰ Full Time

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Shippo

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🔌 API

🛍️ eCommerce

☁️ SaaS

💰 $50M Series E - Shippo on 2021-06

API • eCommerce • SaaS

Shippo is a shipping and logistics API and SaaS platform for e-commerce businesses. It provides tools to compare carrier rates, create and buy shipping labels, track packages, and manage returns through a branded short domain and developer-friendly integrations. Shippo targets online retailers and marketplaces looking to streamline shipping operations and reduce fulfillment costs.

📋 Description

• Own and deepen the strategic relationship with USPS and possibly other key national and international carriers, serving as Shippo’s primary point of contact and day-to-day driver of these partnerships. • Serve as the internal quarterback for all carrier-related initiatives — coordinating across Product, Engineering, Finance, Legal, and Operations to turn strategy into action and keep multiple workstreams moving simultaneously. • Lead negotiations and close complex deals with major carriers, navigating multi-stakeholder environments and long deal cycles with persistence and precision. • Collaborate with Product and Engineering to design, plan, and implement new carrier integrations and product offerings, translating carrier needs into internal roadmaps. • Identify and drive internal and external process improvements that accelerate carrier onboarding, integration velocity, and long-term relationship health. • Evolve carrier engagements from transactional dealmaking to deep, strategic partnerships — focused on long-term value creation for both Shippo and our carrier partners. • Leverage AI tools and automation to streamline workflows and reduce repetitive, tactical work — both for yourself and your direct report — freeing the team to stay focused on high-value strategic priorities.

🎯 Requirements

• 10+ years of experience at high-growth tech companies — ideally at the intersection of e-commerce and logistics (3PL/Fulfillment); direct parcel carrier experience required. • Proven execution track record: demonstrated ability to take a vision and drive it to completion through cross-functional collaboration, internal alignment, and disciplined follow-through — not just strategy, but results. • Direct, hands-on experience building and managing relationships with major parcel carriers (USPS, UPS, FedEx, regional carriers), with the ability to earn trust and navigate large, complex organizational structures is a huge plus. • Exceptional ability to manage multiple high-priority carrier initiatives simultaneously without losing momentum or attention to detail — the ability to spin lots of plates is essential. • Effective negotiation and closing skills in complex, multi-stakeholder deals with the persistence to see long deal cycles through to completion. • Deep expertise in the domestic and global landscape of parcel shipping carriers. • Outstanding cross-functional leadership — you influence without authority and drive alignment across Engineering, Product, Finance, and Legal to keep execution on track.

🏖️ Benefits

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). • Pets coverage is also available! • Take-as-much-as-you-need vacation policy & flexible working hours • One week-long company wide winter slow down • 3 Volunteer Days Off (VTOs) • WFH stipend to set up your home office • Charity donation match up to $100 • Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth • Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings.