Sales Engineer

Job not on LinkedIn

October 7

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Sierra

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Artificial Intelligence • B2B • SaaS

Sierra is a company that specializes in transforming customer experiences through the power of conversational AI. Their platform enables businesses to deploy AI agents that are empathetic, always available, and aligned with the brand's tone and voice. Sierra offers capabilities for real-time support, seamless integration into existing technology stacks, and the capacity to solve complex issues while continuously improving the customer experience. Trusted by leading brands, Sierra's AI platform is designed with a strong commitment to security and privacy, ensuring safe and secure interactions. The platform allows for personalization, enabling companies to imbue their AI agents with their own identity and processes, ensuring consistency and reliability across all customer interactions.

51 - 200 employees

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

📋 Description

• Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions. • You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. • As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.

🎯 Requirements

• 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales. • Past experience in demo building, and presenting, and working with customers or clients in the GTM function. • Experience in relationship-building with potential customers, including executives and technical leaders. • Experience in leading the sales process with Enterprise customers. • Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience • Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience. • AI-related experience (or experience in a similarly modern and highly technical industry). • Experience translating code, technical logic and user requirements to product and engineering requirements.

🏖️ Benefits

• Flexible (Unlimited) Paid Time Off • Medical, Dental, and Vision benefits for you and your family • Life Insurance and Disability Benefits • Retirement Plan (e.g., 401K, pension) with Sierra match • Parental Leave • Fertility and family building benefits through Carrot • Lunch, as well as delicious snacks and coffee to keep you energized • Discretionary Benefit Stipend giving people the ability to spend where it matters most • Free alphorn lessons