Senior Field Service Technician

Job not on LinkedIn

September 11

🦞 Maine – Remote

Although this job is listed in Maine, this company may be open to hiring remote in other states.

💵 $35 - $40 / hour

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

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Signode

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Transport • Logistics & Ecommerce • Manufacturing

Signode is a global provider of end-of-line packaging solutions designed to secure, protect, and streamline the transportation of goods. With a wide range of products like case packaging, strapping systems, stretch systems, and automated protective systems, Signode serves industries such as food and beverage, construction, pharmaceuticals, and logistics. The company is committed to innovation and sustainability, offering products that improve load integrity, efficiency, and safety in the supply chain. Signode is part of the Transit Packaging Division of Crown Holdings, Inc. , and focuses on adapting its solutions to meet the changing demands of various industries.

5001 - 10000 employees

🚗 Transport

📋 Description

• Perform duties to install and provide on-demand/scheduled service and training for all general-purpose equipment with a wide variety of industrial and customer specific application machines. • Daily travel by auto with frequent overnight stays; daily drive time usually 1 to 6 hours. • Perform daily tasks in accordance with all Safety regulations and protocols and complete safety training on time. • Timely, accurately, and effectively document daily service activities and expenses in the appropriate recording system. • Identify complex problems relating to customer and/or machines; develop and implement solutions. • Read and interpret complex blueprints, wiring diagrams and schematics for installation, repair, upgrades and retrofits. • Provide technical support and training to Signode Technicians; monitor and manage their scheduled service calls. • Diagnose and troubleshoot equipment breakdowns involving mechanical, hydraulic, pneumatic, electrical and electronic functions; disassemble units, replace defective parts, make adjustments and test for proper operation. • Coordinate pre-installation meetings with customers, inspect sites for product compatibility, install, adjust and test equipment. • Report and follow up on potential unsafe conditions and suggest effective solutions. • Maintain effective customer relationships via professional explanations of product failures and recommended corrective actions. • Communicate essential information timely to customers, management and engineering. • Identify upgrade and retrofit opportunities and assist in quotation proposals. • Design and conduct training programs for repair and/or preventative maintenance for customers and company service representatives. • Prepare comprehensive non-conformance reports and service bulletins. • Assist Regional Service Manager with inventory sourcing levels and specific parts for assigned equipment.

🎯 Requirements

• High School Degree, Technical or similar College Degree • 4-5 years of transferable experience • Electrical, Mechanical, Blueprints, Schematics and PLC background • Microsoft Office skills (Word, Excel, Outlook, etc) • Desirable: Professional course (electrical or mechanical or automation courses). • Ability to timely, accurately, and effectively document daily service activities and expenses • Ability to read and interpret complex blueprints, wiring diagrams and schematics • Intermediate PLC knowledge • Ability to perform daily tasks in accordance with all Safety regulations and protocols

🏖️ Benefits

• Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.