Implementation Engineer

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October 25

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Silent Eight

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Artificial Intelligence • Compliance • Fintech

Silent Eight is a company specializing in artificial intelligence solutions designed to combat financial crime. Their flagship platform, Iris 6, uses advanced AI techniques to identify and manage anti-money laundering (AML) risks with speed and precision. With significant investments in research and development, Silent Eight processes billions of transactions annually, providing solutions such as automated alert adjudication, name screening, transaction screening, and continuous monitoring to detect and prevent illicit activities like money laundering and terrorist financing. Their mission is to eliminate the profits from financial crime through the fusion of human expertise and AI technology, aiming to reduce the staggering $2 trillion laundered globally each year.

51 - 200 employees

🤖 Artificial Intelligence

📋 Compliance

💳 Fintech

📋 Description

• Deploy and configure Silent Eight solutions in customer environments (SIT, UAT, PROD), ensuring successful integration according to project requirements and the Statement of Work (SOW) • Troubleshoot and resolve technical issues (including escalated service desk tickets), perform Root Cause Analysis (RCA), and implement fixes or workarounds in collaboration with solution development teams • Work closely with Solution Architects, Project Managers, and client IT teams during deployments, solution validation, and the onboarding process to ensure smooth handover and alignment • Participate in optimizing internal processes and tooling • Support DevOps-related tasks, including CI/CD automation, deployment scripts, and environment setup for internal tools • Contribute to the creation and maintenance of technical documentation (installation guides, runbooks, troubleshooting playbooks) and gather client feedback to identify process improvements • Be flexible to support urgent escalations (Severity 1 incidents) outside of regular business hours (on-call duty).

🎯 Requirements

• Experience with CI/CD tools (Jenkins or similar) • Basic Kubernetes operations • Proficiency in Linux environments • Familiarity with observability and monitoring tools (e.g., Grafana, Prometheus) • Ability to use scripting languages (e.g., Python, Bash/PowerShell) for task automation • Capability to diagnose issues across application, infrastructure, and data layers • Experience managing tasks, reporting progress/risks, and following priorities in systems like Jira • Exposure to cloud platforms (AWS, Azure, GCP) and experience with Infrastructure as Code (Terraform, Ansible) is a strong plus • Strong communication and teamwork skills to collaborate effectively with developers, architects, PMs, and clients • Ability to communicate clearly with customers in English (mandatory) • Confident use of AI to speed up troubleshooting, documentation, and problem analysis • Curiosity and willingness to learn and explore new technologies.

🏖️ Benefits

• Competitive salary • Paid days to balance your work and life in a way that suits you best • Career growth: Promotion and great development opportunities within the organization • Passionate leadership • Collaborative team • The chance to be an integral part of an award-winning, fast-growing RegTech company that values a friendly working atmosphere.