Customer Support Assistant

Job not on LinkedIn

October 28

đŸ—ŁïžđŸ‡§đŸ‡·đŸ‡”đŸ‡č Portuguese Required

Apply Now
Logo of SITESMAX NEGOCIOS DIGITAIS LTDA

SITESMAX NEGOCIOS DIGITAIS LTDA

SaaS ‱ eCommerce ‱ B2B

SITESMAX NEGOCIOS DIGITAIS LTDA is a Brazilian digital agency that designs and builds custom websites, web apps, and SaaS platforms, and provides digital marketing services including paid traffic campaigns, SEO, Google Business setup, visual identity and video editing. The company develops turnkey web solutions (HTML, WordPress), e-commerce sites, and mobile/ SaaS applications that automate business processes and replace manual spreadsheets. It focuses on increasing online visibility and conversions for small and medium businesses across multiple industries, offering ongoing support and analytics to measure ROI.

1 - 10 employees

Founded 2013

☁ SaaS

đŸ›ïž eCommerce

đŸ€ B2B

📋 Description

‱ Handle and resolve customer inquiries via email and WhatsApp. ‱ Maintain accurate records of customer interactions. ‱ Provide accurate information about our products and services. ‱ Work closely with other departments to ensure customer satisfaction.

🎯 Requirements

‱ Proven experience and a technical course/certification in Customer Service. ‱ Excellent oral and written communication skills. ‱ Ability to multitask and remain calm under pressure. ‱ Courses in Negotiation and Conflict Resolution. ‱ Familiarity with customer service software solutions for e-commerce. ‱ Knowledge of customer management systems and online sales platforms. ‱ Courses in Communication and Interpersonal Relations.

đŸ–ïž Benefits

‱ Remote (work-from-home) ‱ 10 openings

Apply Now

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