Operations Associate

2 days ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+10 more states

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $75k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

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Sketchy

WebsiteLinkedInAll Job Openings

Education • Healthcare • eCommerce

Sketchy is an innovative learning platform designed to enhance education for medical and healthcare students through engaging visual storytelling. The company focuses on helping students master complex concepts by transforming traditional study materials into memorable and fun videos. With a proven track record of improving exam scores and user satisfaction, Sketchy is widely utilized by students preparing for medical exams such as the MCAT, PA, and nursing licensure tests.

51 - 200 employees

Founded 2013

📚 Education

🛍️ eCommerce

📋 Description

• Lead and coordinate editorial and content-production functions, managing a team of subject-matter experts, faculty contributors, artists, and other contractors to ensure smooth and high-quality content creation. • Oversee the full content lifecycle—from curricular design through production, QA, packaging, and release—ensuring delivery on schedule, within budget, and aligned with Sketchy’s quality standards. • Proactively manage task and assignment workflows across all content programs, maintaining clear tracking, prioritization, and communication throughout the production pipeline. • Establish, optimize, and maintain content operations processes, including cross-team handoffs, operational documentation, guidelines, and templates that support scalable production. • Utilize tools such as Airtable, spreadsheets, and workflow trackers to drive transparency, organization, and efficient project execution. • Provide clear reporting on content progress, resourcing, risks, and timelines to internal stakeholders and program leadership. • Review learner and SME feedback—through comments, surveys, focus groups, and other channels—and recommend or execute content updates as needed based on input, science changes, or evolving style guides. • Partner with team leads to identify, onboard, and support the resources (people and tools) necessary to meet production goals. • Solve operational problems, clear blockers, and guide team members and stakeholders with strong content operations and project-management practices.

🎯 Requirements

• 3+ years experience as a project manager, managing editor, or production manager in content development and production • Extremely process-oriented and able to continuously identify opportunities for process improvements to become increasingly efficient and cost-effective • Highly organized manager with strong administrative skills • Strong project management skills • Experience working with and developing workflows in Airtable • Willingness to manage up and across, politely but firmly • Ability to track work against multiple priorities and manage a complex production schedule • Excellent communicator, both oral and written • Ability to learn new techniques, skills, and tools on the job • Comfort and mastery with collaboration in a remote-workforce environment • Eager attitude for working with cool people to make awesome new things • BA or similar degree in a relevant field • Certification in project management systems (e.g., PMP) and copyediting experience preferred, but not required

🏖️ Benefits

• 100% Individual Health Coverage - We got you covered! • Equity - From day one, you’ll have a stake in our future growth. • 401(k) - We support your financial future with up to 5% matching. • Annual Company Retreat in Cool Places • Flexible Time Off • Annual Work Anniversary Stipend • Monthly Wifi & Phone Reimbursement • Short Term & Long Term Disability