Collections Agent – 12 Month Contract

Job not on LinkedIn

March 21

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Logo of Skills Coalition

Skills Coalition

Recruitment • HR Tech

Skills Coalition is a global recruitment and staffing firm that simplifies borderless hiring by combining proactive talent sourcing, industry-focused recruitment, and end-to-end payroll solutions. The company connects employers with passive and active candidates across specialist sectors (e. g. , biotech, cyber security, AI, renewables, pharma, aerospace) while offering international payroll management and a data-driven, technology-enabled approach to recruitment. Skills Coalition serves both clients and applicants with tailored, consultative services to place permanent, contract, and temporary roles worldwide.

11 - 50 employees

🎯 Recruiter

👥 HR Tech

📋 Description

• Proactively follow up with customers via calls and emails • Enforce company policies related to payments, cancellations, and service suspensions • Take full ownership of customer disputes • Maintain compliance with internal controls • Reconcile sales ledger accounts • Respond promptly to customer and internal inquiries • Escalate unresolved debt issues • Collaborate with teams across order management, customer service, cash applications, and sales • Assist customers with payment discrepancies • Keep customer records up to date • Support the global Credit & Collections team

🎯 Requirements

• 2+ years in B2B collections • Strong verbal and written English skills • Ability to think critically • Committed to delivering excellent service • Strong attention to accuracy • Familiarity with MS Office (Excel preferred) • Experience with SAP, Salesforce, or HighRadius is a plus • Ability to prioritise multiple tasks

🏖️ Benefits

• Health insurance • Paid time off • Flexible work arrangements

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