Lead Product Manager, Service and Physical Experience

Job not on LinkedIn

🕒 July 23

🇺🇸 United States – Remote

💵 $156k - $228k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Slate Auto

WebsiteLinkedInAll Job Openings

201 - 500 employees

🚘 Automotive

🏭 Manufacturing

🚗 Transport

Automotive • Manufacturing • Transport

Slate Auto is a manufacturer of a radically simple, highly customizable electric pickup that can be configured as a pickup or fastback SUV. The company sells directly to consumers with an online configurator called the Slate Maker, a reservation model, and an accessories marketplace for swaps and upgrades. Slate Auto emphasizes affordability, practical design, and easy ownership with integrated charging options and third‑party service and charging network partnerships.

📋 Description

• Own the end-to-end product strategy and roadmap for service, accessory upfitting, and roadside assistance • Lead product management for Service, including onboarding and managing a network of service shops • Define and build the Accessory Upfitting experience • Design and build agentic workflows within the service experience • Partner with an external roadside assistance provider to integrate their systems • Own the customer feedback system that spans all three product areas • Work backwards from customer and partner needs to define detailed product requirements • Manage multiple live partner relationships simultaneously • Engage directly with service shops, partners, technicians, and customers to gather insights • Advocate for agile and lean product development methodologies • Foster a culture of continuous improvement

🎯 Requirements

• Bachelor's degree in a related field or equivalent work experience • MBA from a top-tier university is preferred • 12+ years of experience in product management • Experience managing products with multiple concurrent partner integrations and diverse user personas • Track record of owning complex, operationally intensive product areas • Proven experience building and shipping AI-powered product • Excellent verbal and written communication skills • Strong analytical and problem-solving abilities • Passion for reimagining the vehicle ownership and service experience

🏖️ Benefits

• medical • dental • vision • life insurance • disability insurance • vacation • 401k • equity program • discretionary annual incentive program