Principal Product Manager – AI Creation, Growth

🕒 July 23

☕ Washington – Remote

☕ Washington – Remote

💵 $201.3k - $238.8k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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Smartsheet

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Smartsheet is a platform designed to manage projects, automate workflows, and build solutions at scale. It offers a wide range of features including automation, team collaboration, dashboards and reporting, and integrations, allowing businesses to streamline their operations. The platform caters to diverse use cases such as project management, IT portfolio management, marketing management, and more, serving various industries including government, finance, and healthcare. Smartsheet also emphasizes security and data protection, ensuring users' data privacy. Additionally, it offers professional services like consulting, training, and implementation support to maximize the platform's capabilities.

📋 Description

• Own the AI creation product surface: drive AI-powered asset generation, intelligent template recommendations, and the overall experience that turns a blank canvas into a working solution • Define and drive the activation strategy: set the vision for how AI reduces time-to-value for new and expanding users, with a clear north star metric and a roadmap to move it • Improve AI output quality: define standards for AI-generated content in Smartsheet, and work with engineering and design to improve the accuracy and usefulness of outputs over time • Build the PLG feedback loop: optimize creation flows to understand what drives users to their "aha moment," use that signal to iterate fast, and turn activation wins into expansion • Partner deeply across the org: work with engineering, design, data science, and platform teams to ship capabilities that are both technically excellent and delightful to use • Set the bar for quality and craft: define what "great" looks like for AI-generated content in Smartsheet and hold the team accountable to it • Communicate with influence: distill complex AI and growth dynamics into crisp strategy narratives for executives, GTM partners, and the broader product org

🎯 Requirements

• 8-10+ years of product management experience, with at least 2 years owning AI/ML-powered product experiences • Proven PLG instincts: you've owned activation, onboarding, or self-serve growth metrics and know how to move them • Deep curiosity about AI: you understand how generative AI and LLMs work well enough to push the boundaries of what's possible and have productive debates with engineers • A track record of shipping: you've taken complex, ambiguous AI or growth initiatives from 0 to 1 and scaled them • Data fluency: you're comfortable defining success metrics, designing experiments, and making judgment calls when the data is incomplete • Enterprise product sensibility: you understand the unique constraints of building for enterprise buyers while optimizing for end-user delight • Excellent communication skills: written, verbal, and visual; you can sell a vision and sweat the details.

🏖️ Benefits

• Employer subsidized medical/vision and dental coverage for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific)