Field Service Technician II

Job not on LinkedIn

May 19

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $48.5k - $112.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Smiths Group plc

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Engineering • Energy • Security

Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.

10,000+ employees

Founded 1851

⚡ Energy

🔐 Security

📋 Description

• Daily travel with primary responsibility for the equipment at the Laredo Border Crossing • Troubleshoots, services, installs and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment • Maintains field service log and filing system • Demonstrates initiative and dedication through positive use of downtime • Conducts follow up calls with the customer to ensure satisfaction • Responsible for meeting daily service repair needs and driving customer satisfaction • Installs, repairs, and maintains equipment in the field • Must respond to emergency and non-scheduled calls for service • Completes all scheduled maintenance within required deadlines • Documents all inspections, maintenance, and repair work • Maintains an accurate inventory of parts and tools • Ensures that tools and test equipment are properly maintained and calibrated • May participate in site surveys, pilot program service activities, attend meetings, and prepare exclusive reports

🎯 Requirements

• Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics) • Minimum of 5 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment • Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork • Must be responsive to all customer issues at all times • Must be willing & able to travel at short notice • Other requirements include excellent organizational, communication, interpersonal skills, and multitasking abilities

🏖️ Benefits

• Excellent training and opportunities for career growth across the business • Inclusive environment with strong leadership and a focus on safety and wellbeing • Flexibility to choose from a wide range of benefits to suit your lifestyle • Support from a health and wellbeing, financial and lifestyle perspective • Competitive Business Profit Plan • Competitive benefits package