Socure
Artificial Intelligence • Security • Finance
Socure is a leading platform for digital identity verification and trust. Utilizing advanced predictive analytics, artificial intelligence, and machine learning technologies, Socure leverages vast online and offline data intelligence including email, phone, address, IP, and device information to verify identities in real-time. Their solutions address challenges in onboarding, login authentication, account takeover prevention, and contact center operations. Socure's AI-powered platform excels in combating identity fraud, ensuring compliance, and enhancing user experiences across various industries such as financial services, eCommerce, online gaming, and crypto.
501 - 1000 employees
Founded 2012
🤖 Artificial Intelligence
🔐 Security
💸 Finance
💰 $450M Series E on 2021-11
Senior Customer Success Manager
Job not on LinkedIn
2 days ago
🇺🇸 United States – Remote
💵 $125k - $145k / year
⏰ Full Time
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
Socure
Artificial Intelligence • Security • Finance
Socure is a leading platform for digital identity verification and trust. Utilizing advanced predictive analytics, artificial intelligence, and machine learning technologies, Socure leverages vast online and offline data intelligence including email, phone, address, IP, and device information to verify identities in real-time. Their solutions address challenges in onboarding, login authentication, account takeover prevention, and contact center operations. Socure's AI-powered platform excels in combating identity fraud, ensuring compliance, and enhancing user experiences across various industries such as financial services, eCommerce, online gaming, and crypto.
501 - 1000 employees
Founded 2012
🤖 Artificial Intelligence
🔐 Security
💸 Finance
💰 $450M Series E on 2021-11
📋 Description
• Be the strategic partner and trusted advisor for enterprise customers • Lead joint success planning to align customer goals with solutions • Manage customer engagement and foster advocacy • Own the holistic view of account health to mitigate churn • Mentor junior teammates and channel customer feedback into product innovation
🎯 Requirements
• Experience in enterprise customer success management • Ability to build trusted relationships with executives • Strong organizational and leadership skills • Ability to analyze customer health data and provide insights • Experience in change management and benchmarking • Excellent communication and advocacy skills • Familiarity with data-driven business reviews
🏖️ Benefits
• Offers Equity • Offers Bonus
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