Site Reliability Engineer (SRE) – UI/UX

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Software Mind

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

💰 Private Equity Round on 2020-12

Artificial Intelligence • SaaS • Telecommunications

Software Mind is a technology company that specializes in software development and digital transformation services. With a focus on AI and cloud solutions, the company offers a wide range of services including custom software development, mobile app development, and cloud consulting. Software Mind serves various industries such as financial services, telecom, biotech, and media, providing tailored solutions to accelerate digital transformations and business growth globally.

📋 Description

• Support the deployment, operations, and ongoing maintenance of production services running on Kubernetes • Monitor service health, availability, and performance • Investigate and troubleshoot production incidents using logs, monitoring, and debugging tools • Perform log analysis and incident debugging using Splunk • Identify service issues and collaborate with engineering teams to support timely resolution • Participate in incident response and production support activities • Perform first-level debugging of UI-related issues involving Web Components • Support service reliability and continuous improvement initiatives • Assist with CI/CD pipelines and cloud-native application operations when needed • Work effectively within a client-directed backlog and established priorities

🎯 Requirements

• 4+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, Production Support, or a related role • Hands-on experience supporting deployment, operations, and ongoing maintenance of production services running on Kubernetes • Experience monitoring service health, troubleshooting production issues, and supporting service reliability • Proficiency with Splunk for log analysis and incident debugging • Experience participating in production incident response and root-cause analysis • Working knowledge of Web Components and ability to perform first-level debugging of UI-related issues • Strong troubleshooting, analytical, and problem-solving skills • Experience collaborating with software engineering and cross-functional teams • Ability to work independently and effectively within a client-directed backlog • Excellent written and spoken English, at least B2 level • Experience supporting CI/CD pipelines • Familiarity with multi-tenant services • Experience with cloud-native application operations • Experience supporting high-availability enterprise or SaaS platforms • Familiarity with additional monitoring and observability tools • Experience with cloud platforms such as AWS, Azure, or GCP • Familiarity with container and deployment technologies such as Docker and Helm

🏖️ Benefits

• Competitive salary • Laptop • Professional development and training opportunities • Work with cutting-edge cloud and container technologies • Flexible work arrangements and collaborative team environment • Impact on organization-wide digital transformation initiatives