UX Writer

🕒 July 21

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✏️ Content Writer

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Solace

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

Solace is a healthcare advocacy company that connects patients and their families with skilled advocates, such as doctors, nurses, and other healthcare experts. Their mission is to empower patients and improve healthcare outcomes by assisting with the navigation of the complex healthcare system. Solace provides support in areas like scheduling, communicating with medical teams, and insurance dealings, and advocates are covered by Medicare and Medicare Advantage plans. The platform ensures patients receive personalized support through phone or video consultations, assisting with everything from chronic illness management to healthcare paperwork.

📋 Description

• Write product content across onboarding, navigation, workflows, notifications, forms, and key user experiences • Write technical, audience-calibrated content for advocates, physicians, and other specialized audiences where precision and compliance sensitivity matter • Partner closely with Product Design, Product Management, and Engineering from discovery through launch • Help define content strategy and messaging for new features • Learn, apply, and help evolve Solace's established product voice, terminology, and writing standards • Participate in design critiques, user research, and product discussions • Continuously improve the product experience through thoughtful iteration and collaboration • Explore and shape how AI-assisted writing tools can support clear, human-centered product experiences

🎯 Requirements

• 4–6 years of experience writing for digital products or complex user experiences • Previous experience working effectively on an agile distributed team • Exceptional writing and editing skills • Deep understanding of UX writing and content design principles • Ability to simplify complex information into clear, approachable language • Excellent communication and collaboration skills • Interest in how AI tools can support, not replace, thoughtful, human-centered writing • A genuine appetite for feedback, and the instinct to use critique to sharpen the work • A growth mindset, with a drive to keep improving as a writer • Empathy and strong attention to detail • A portfolio showcasing product writing or UX content work

🏖️ Benefits

• Healthcare coverage • Flexible work hours