Product Owner, Service Excellence Delivery – HR Focused

November 22

❄️ Minnesota – Remote

Although this job is listed in Minnesota, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Solventum

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Healthcare Insurance • Education • Wellness

Solventum is a healthcare-focused company renowned for its innovative solutions aimed at improving medical and oral care outcomes. The company offers a variety of medical technologies, including advanced wound care, surgical solutions, and sterilization products. Solventum also provides advanced oral care solutions, health information and technology services, and purification and filtration products for biopharmaceutical applications. Furthermore, Solventum places a strong emphasis on sustainability and education, providing resources and training for healthcare professionals globally. Their commitment to innovation and better healthcare has made them a leader in the healthcare industry, dedicated to enhancing patient safety and healthcare efficiencies.

10,000+ employees

⚕️ Healthcare Insurance

📚 Education

🧘 Wellness

📋 Description

• Accountable for the Workday Help Center of Excellence (COE) to provide strategic direction, prioritize business needs, and oversee functional decisions related to the platform. • Responsible for providing business oversight and approvals for system changes, enhancements, and fixes, ensuring a consistent and scalable global case management experience. • Define and own the product vision, roadmap, and backlog for HR marketing platforms and campaigns. • Collaborate with employees, people leaders, HR, Talent Acquisition, and Communications teams to understand business needs and employee experience goals. • Prioritize features and enhancements based on business value, employee impact, and data insights. • Champion the transformation of HR Services into a productized, scalable model , balancing global consistency with local needs. • Develop go-to-market strategies for HR-related initiatives, including employer branding, recruitment marketing, onboarding and employee engagement campaigns. • Drive the adoption and continuous improvement of AI enabled solutions and self-service capabilities to improve HR service delivery. • Own and manage the global HR knowledge base and content strategy, ensuring information is clear, searchable, localized, and consistently branded. • Serve as the main point of contact between HR stakeholders, communication and marketing teams, IT and digital development teams.

🎯 Requirements

• Bachelor’s degree in Marketing, HR, Communications, or related field; advanced degree preferred. • 5 years of experience as a Product Owner, Digital/Marketing Manager, or HR Technology/Product Manager or similar role. • Experience with HR processes, talent acquisition, employee engagement, and employer branding. • Experience with digital marketing tools (ATS, CRM, HRIS integrations, career sites, intranets, employee engagement platforms). • 5 years of leadership experience • Skilled in Agile/Scrum, stakeholder management, data-driven decision making, experience working with and ability to manage cross-functional, global teams • Excellent stakeholder management, communication, and change management skills. • Ability to analyze complex data and translate it into meaningful insights and actions. • Strategic Global product experience • Passionate about human-centered design, improving the employee journey, and delivering measurable impact. • Ability to balance strategic vision with tactical execution. • Skilled at building trust and alignment between HR, Communications & Brand, employees, people leaders, and IT teams.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development programs