Solvo Global
B2B • HR Tech • SaaS
Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.
501 - 1000 employees
🤝 B2B
👥 HR Tech
☁️ SaaS
Customer Success Agent
Job not on LinkedIn
October 28
🗣️🇪🇸 Spanish Required
Solvo Global
B2B • HR Tech • SaaS
Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.
501 - 1000 employees
🤝 B2B
👥 HR Tech
☁️ SaaS
📋 Description
• Resolver incidentes de Nivel 1 dentro de 24h (plataforma, conexión, periféricos) • Coordinar con servicios técnicos externos y gestionar piezas de repuesto • Apoyar sistemas inteligentes y configuraciones básicas de automatización • Monitorear problemas recurrentes y sugerir mejoras • Colaborar con Operaciones y Marketing en la experiencia del cliente • Asistir a franquiciados con onboarding y soporte
🎯 Requirements
• 2+ años en soporte al cliente o servicio de franquicia • Inglés fuerte (nivel 8–9) • Experiencia en sector de lavandería/servicios es un plus • Familiaridad con Freshdesk, IGEST, Nayax • Excelentes habilidades de comunicación, autonomía y multitasking
🏖️ Benefits
• Trabajo remoto 100% • Proyecto internacional – empresa española en la industria de lavandería autoservicio
Apply NowSimilar Jobs
October 23
Innovamat
201 - 500
Account Manager ensuring effective educational implementation for multiple schools in Medellín. Building relationships and providing support for successful experiences in mathematics education.
🗣️🇪🇸 Spanish Required
October 21
Manage Customer Success strategy for a rapidly growing fintech startup supporting small businesses in Colombia. Leading a team focused on customer loyalty and product feedback to enhance service offerings.
🗣️🇪🇸 Spanish Required
October 21
Lead Customer Success Strategy at fintech startup focusing on maximizing client satisfaction and loyalty. Transform feedback into actionable insights for product development and business impact.
🗣️🇪🇸 Spanish Required
September 28
Manage agency operations and SLAs for Masabi's fare-payment platform, driving adoption, onboarding, and cross-team coordination to ensure customer satisfaction and growth.
August 9
Adoreal seeks a CRM Application Specialist to enhance automation in aesthetic clinics using Microsoft Dynamics 365.