Sonic Electronics
AR/VR • Hardware • Media
Sonic Electronics is a professional Audio, Video, Control, Lighting, Rigging, and Stage effects equipment distributor based in the Middle East & Africa. They offer a collection of technology brands along with end-to-end project support services, including design solutions, acoustic studies, video simulations, and technical training to optimize audiovisual experiences. With a focus on providing quality solutions tailored to different environments, Sonic Electronics is dedicated to helping clients achieve their vision with advanced technology and professional support.
11 - 50 employees
🥽 AR/VR
🔧 Hardware
📱 Media
Customer Service Representative
Job not on LinkedIn
August 26
Sonic Electronics
AR/VR • Hardware • Media
Sonic Electronics is a professional Audio, Video, Control, Lighting, Rigging, and Stage effects equipment distributor based in the Middle East & Africa. They offer a collection of technology brands along with end-to-end project support services, including design solutions, acoustic studies, video simulations, and technical training to optimize audiovisual experiences. With a focus on providing quality solutions tailored to different environments, Sonic Electronics is dedicated to helping clients achieve their vision with advanced technology and professional support.
11 - 50 employees
🥽 AR/VR
🔧 Hardware
📱 Media
📋 Description
• Provide timely support to customer inquiries across channels (inbound calls, outreach, email, live chat, social media) • Deliver best-in-class customer experience • Create and foster lasting customer relationships • Take accountability for customers and solve problems on first contact by mastering the customer journey • Follow through with commitments/promises to guests • Complete managerial requests and manage upwards to improve service experience • Maintain company policy on service requests • Additional duties as necessitated by business needs
🎯 Requirements
• Strong proficiency with computer applications • Typing Speed: 45 WPM • Excellent verbal and written communication skills • Exceptional customer service skills • Team player with a very strong work ethic and high energy level • Diploma or Bachelor's Degree preferred • 2+ years Customer Service or Sales experience required
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