Senior Manager, Genomic Implementation Solutions

November 26

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

+2 more states

🌽 Illinois – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote

💵 $104k - $186k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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SOPHiA GENETICS

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Biotechnology • Healthcare Insurance • Artificial Intelligence

SOPHiA GENETICS is a leading cloud-native healthcare technology company specializing in data-driven medicine. Their SOPHiA DDM™ Platform integrates multimodal healthcare-omics data, utilizing machine learning to produce actionable insights aimed at improving patient outcomes. The platform is designed for various applications, including oncology, rare and inherited diseases, cardiology, metabolism, and neurology. SOPHiA GENETICS helps healthcare institutions analyze and share digital health data, creating a global network to advance precision medicine. They also offer clinical solutions and products for research use and diagnostics, contributing to advancements in areas like oncology and rare diseases.

501 - 1000 employees

Founded 2011

🧬 Biotechnology

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

📋 Description

• Lead, coach, and develop a geographically distributed team of Implementation Scientists across NORAM, ensuring consistent execution, best-in-class onboarding support & technical training throughout customer-defined NGS workflows, including effective coordination of wet-lab and bioinformatics aspects • Partner with technical and Sales colleagues to understand customer requirements, shape implementation strategy, and support creation of robust Statements of Work (SOWs) and serve as the primary implementation point of contact for key internal stakeholders • Own the prioritization and allocation of MaxCare projects in NORAM, aligning resources to business impact, revenue potential, and strategic importance • Project manage the most complex or high-profile MaxCare Programs, including creation of schedules and timelines, defining sampling strategies and supporting customers through issue resolution • Champion continuous improvement and process adaptation for the NORAM market, ensuring our methodologies remain scalable, efficient, and aligned with local customer and business needs • Foster customer satisfaction and successful transition to routine use through first routine run, overseeing ongoing application training and acting as an escalation point for complex situations

🎯 Requirements

• BSc, MSc or PhD in a relevant field such as Genetics, Molecular Biology, Oncology, Bioinformatics or similar • Direct experience with Next-Generation Sequencing and end-to-end NGS workflows (sample prep, library preparation, sequencing and analysis) is critical; exposure to bioinformatics and how it fits into the genomic data pipeline is highly valuable • Proven experience in a Commercial Technical role linked to Genomics (e.g. Implementation Scientist, Field Application Scientist, Clinical Application Consultant, Technical Specialist/Advisor or Subject Matter Expert) within a Clinical Diagnostics, Biotech or Medical environment • Demonstrated people leadership experience managing technical, customer-facing teams, with solid organizational skills and the ability to prioritize, multitask and foster accountability across multiple concurrent complex projects • Comfortable acting as a senior technical point of contact with demanding customers, as well as collaborating closely with Sales and cross-functional stakeholders to align projects with strategic and revenue priorities

🏖️ Benefits

• Outstanding Medical, Dental & Vision with 90% Employer Contribution • Company matched 401K at 4% • Company-paid short & long-term disability insurance • FSA commuter benefits • 20 Days PTO, increasing to 25 with tenure; 5 Days Sick and 14 Public Holidays • Free EAP