RF Engineer, Customer Support

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October 23

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Spectrum Effect

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Telecommunications • Artificial Intelligence • SaaS

Spectrum Effect is a software company that provides AI-driven RF interference mitigation and network optimization solutions for mobile network operators. Their flagship product, Spectrum-NET, automates detection and remediation of spectrum and RAN interference to improve user throughput, reduce churn, maximize spectral efficiency, and lower OPEX/CAPEX for carriers. The company targets telecommunications operators with cloud-native/SaaS delivery and integration into RAN ecosystems (rApps for the RIC) to address 4G/5G network performance challenges.

11 - 50 employees

Founded 2015

📡 Telecommunications

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• As an RF Engineer, you will be trained and become an expert with the innovative Spectrum-NET interference analytics solution. • You will operate Spectrum-NET within mobile networks for customer trials and commercial deployments. • You will analyze the results and work with operator customers to address the sources of interference within their networks. • You will on occasion travel to customer locations to perform in-field interference hunting guided by Spectrum-NET. • You will produce and present comprehensive reports with the results of the analysis to operator customers. • You will troubleshoot and diagnose technical issues with the deployments. • You will train customers in the use of Spectrum-NET and provide input to the Spectrum Effect R&D team on new product requirements based on customer feedback and your own insights.

🎯 Requirements

• Demonstrated understanding of LTE and/or 5G NR communications networks. • Experience with Python, Linux, Databases and TCP/IP networking. • Knowledgeable in the use of spectrum analyzers. • LTE or 5G NR network design/troubleshooting/optimization experience is a plus. • Experience with Radio Access Network equipment and OSS’s from Ericsson, Nokia, Samsung or Huawei is a plus. • Excellent communication skills (both verbal and written). • Excellent interpersonal communication and customer skills. • Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. • Ability to bring a creative approach to problem solving. • Bachelor’s or Master’s degree in Electronics and Communications Engineering, Computer Science, Electrical Engineering, ITIC, or similar. • Ability to travel nationally and internationally.

🏖️ Benefits

• Attractive Benefits: Competitive salary, hybrid work. • Dynamic Team: Collaborate with experts passionate about technology and innovation. • Career Growth: Enjoy ample opportunities for professional development. • Impactful Work: Play a crucial role in enhancing our software code base, monitoring features and data operations.