EAP Dedicated Management Consultant

15 hours ago

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Spring Health

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Healthcare Insurance • Wellness • SaaS

Spring Health is a comprehensive mental health solution designed for employers and health plans. It utilizes Precision Mental Healthcare to deliver personalized mental health support by matching individuals with the right care, whether it's digital support, meditation exercises, coaching, therapy, or medication. By partnering with leading organizations, Spring Health aims to improve mental health accessibility and outcomes, reduce employee turnover, and enhance productivity. Trusted by over 4,500 organizations, the company provides an evidence-based approach that has been proven to deliver positive clinical and financial results.

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

📋 Description

• Provide virtual consultation services to managers and HR partners on a range of behavioral health and workplace related topics or concerns • Respond to initial leadership contacts and inquiries for services - receive request, assess situation, determine appropriate course of action including coordination with Onsite EAP Counselors • Develop relationships with site assigned HR, and cross functional key stakeholders • Provide awareness of EAP and coordinate promotional activities and communications with local contacts • Coordinate site specific activities (benefit fairs, wellness activities, etc.) and ensure visiting affiliate counselors are prepared to represent the EAP • Organize EAP employee orientations, supervisor trainings, seminars, and webinars on a variety of EAP and behavioral health topics • Provide support and staffing for critical incident response and crisis intervention, threat assessment referrals, and fitness for duty evaluations. Provide follow up after supporting a significant onsite event. • As assigned, participate in Threat Management Team meetings to represent the EAP and consult on general mental health concerns • Provide case management for US employees and their families preparing for international assignments. Coordinate EAP relocation interviews and act as liaison with employee/family members, assigned EAP Counselor and EAP Managers. Review process with employee, handle Release of Information and pre-interview forms, assure timely interviews and completion of clinical summaries, and adhere to assigned deadlines • Provide case management for mandatory Drug Free Workplace Program referrals • Complete documentation timely and with accuracy following risk management and regulatory requirements • Track daily activities and provide data • Attend monthly Supplier Integration meetings • Complete other duties as assigned

🎯 Requirements

• LPC, LCSW, LMFT, or Psychologist with minimum of 5 years experience (independent licensure required) • EAP experience, including consultation with leaders on disruptive workplace events, mental health, substance use, and job performance concerns • SAP qualified preferred • CEAP certification preferred • Supervisory experience and/or experience working with management and human resource professionals preferred • Demonstrated SUD experience • Experience working with diverse populations (bilingual preferred) • Tech and computer savvy: comfortable adopting new technologies and platforms, and efficient in tech-related tasks • Excellent written and verbal communication skills • You have training and experience in delivering management consultation, management referral, critical incident response, and case management • Experience working with expatriates, preferred • Understanding of Drug Free Workplace policies, preferred • You are comfortable with providing safety planning, crisis management, and intervention during risk scenarios • You are committed to high quality documentation of service delivery that is completed in a timely manner

🏖️ Benefits

• Stock options • Benefits • Incentive pay for eligible roles