VP of Global Field Operations

🕒 May 28

🗻 New Hampshire, New Jersey, +3 more states – Remote

🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote

💵 $215k - $358k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Sprinklr

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

📋 Description

• Own the global operating cadence through structured health assessments, performance reviews, and remediation actions • Manage weekly, monthly, and quarterly global sales forecasting across the Americas, EMEA, and APJI • Establish standards for pipeline creation, coverage, and conversion and inspect risks and opportunities • Drive regional adherence to the Annual Operating Plan and bookings targets within the Sales/GTM cost envelope • Lead implementation and scaling of the Pod model across Sales, Services, and Renewals • Implement field-level performance management and improve productivity per AE • Champion execution of the standardized Customer Engagement Lifecycle and own cross-functional field sales processes • Standardize sales methodologies such as MEDDPICC and Value Selling across global theaters • Partner with Strategy & Planning on sales compensation effectiveness and incentive feedback • Oversee annual and mid-year territory carving and quota distribution • Enable execution of the Partner-Led revenue strategy and partner involvement in deals • Drive Professional Services and Managed Services attach rates • Ensure rigorous deal structuring and adherence to global pricing and packaging standards • Identify Quote-to-Cash bottlenecks and implement scalable solutions • Directly manage and mentor regional operations leaders across the Americas, EMEA, and APJI • Serve as a change agent for AI-guided tools and processes • Drive KPI performance including forecast accuracy, NARR growth, AE quota attainment, pipeline coverage, and acquisition-cost control

🎯 Requirements

• Experience leading global field operations and revenue operations in a SaaS business • Experience managing sales execution, forecasting, pipeline health, and operating cadence • Knowledge of global go-to-market operations across the Americas, EMEA, and APJI • Experience implementing sales productivity and performance management frameworks • Experience with Sales, Services, and Renewals operating models, including Pod structures • Knowledge of standardized Customer Engagement Lifecycle processes and workflows • Experience with sales methodologies such as MEDDPICC and Value Selling • Experience partnering on sales compensation, territory carving, and quota distribution • Experience enabling partner-led revenue motions and Professional Services/Managed Services attach rates • Experience with deal operations, pricing and packaging, consumption-based pricing, and Quote-to-Cash processes • Experience directly managing and mentoring regional operations leaders • Ability to use data and AI-guided tools to drive accountability, adoption, and operational maturity

🏖️ Benefits

• Voluntary healthcare coverage for employees and families where applicable • Paid time off • Open Mentoring Program • 401k plan with 100% vested company contributions • Flexible paid time off • Holidays • Generous caregiver and parental leaves • Life and disability insurance • Medical, dental, vision, and prescription drug coverage • Discretionary bonus plan eligibility • Commission plan eligibility • Equity plan eligibility