SpryPoint
51 - 200 employees
☁️ SaaS
⚡ Energy
🤝 B2B
💰 Private Equity Round on 2023-03
SaaS • Energy • B2B
SpryPoint is a company that provides advanced software solutions aimed at improving operational efficiency and customer service for utility companies. Specializing in cloud-based platforms, SpryPoint's services include electric, water, gas, and broadband utility billing, mobile field service, asset management, customer engagement, and demand response. Their tools are designed to facilitate data-driven decision-making, enhance business intelligence analytics, and ensure regulatory compliance for clients in the utility sector. With an emphasis on security and performance, SpryPoint offers a seamless and efficient experience allowing utility providers to focus on their key operations, all while leveraging cutting-edge technology to stay current with industry advancements.
Technical Writer – 12-Month Contract
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SpryPoint
51 - 200 employees
☁️ SaaS
⚡ Energy
🤝 B2B
💰 Private Equity Round on 2023-03
SaaS • Energy • B2B
SpryPoint is a company that provides advanced software solutions aimed at improving operational efficiency and customer service for utility companies. Specializing in cloud-based platforms, SpryPoint's services include electric, water, gas, and broadband utility billing, mobile field service, asset management, customer engagement, and demand response. Their tools are designed to facilitate data-driven decision-making, enhance business intelligence analytics, and ensure regulatory compliance for clients in the utility sector. With an emphasis on security and performance, SpryPoint offers a seamless and efficient experience allowing utility providers to focus on their key operations, all while leveraging cutting-edge technology to stay current with industry advancements.
📋 Description
• Create, update, and manage user guides, release notes, and other technical documentation • Ensure release notes are accurate, clear, and completed on time for every sprint • Work closely with product managers, developers, and customer support teams • er to gather information • Convert complex technical concepts into easy-to-understand content for end-users • Review and edit documentation created by other team members • Establish and maintain templates, guidelines, and best practices for technical documentation • Collect and incorporate feedback from users and stakeholders
🎯 Requirements
• 2-5 years of experience as a Technical Writer, preferably in a software or technology-related environment • Strong understanding of software development processes • Excellent writing, editing, and proofreading skills • Proficiency with documentation tools such as GoogleDocs, Snagit, Microsoft Word • Bachelor’s degree in Technical Writing, English, Communications, Computer Science, or a related field is desirable; equivalent real-world experience is welcome • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
🏖️ Benefits
• Health, dental, vision, and life insurance from day one • Generous PTO and unlimited sick days • MacBook setup provided • Remote-first environment with flexible working hours across North America
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