SQF Institute
Food Manufacturing • Foodservice • Quality Assurance
SQF Institute is a global organization dedicated to providing food safety and quality certification programs. With over 14,000 certified sites in 40 countries, the institute focuses on delivering consistent, scientifically grounded certification across various industry sectors such as food manufacturing, retail, and service. Its mission is to enhance food safety standards worldwide, and its vision is to be the most trusted source for certification and training in food safety and quality.
11 - 50 employees
Founded 2003
Docente Virtual – Atención y Servicio al Cliente
Job not on LinkedIn
November 21
🗣️🇪🇸 Spanish Required
SQF Institute
Food Manufacturing • Foodservice • Quality Assurance
SQF Institute is a global organization dedicated to providing food safety and quality certification programs. With over 14,000 certified sites in 40 countries, the institute focuses on delivering consistent, scientifically grounded certification across various industry sectors such as food manufacturing, retail, and service. Its mission is to enhance food safety standards worldwide, and its vision is to be the most trusted source for certification and training in food safety and quality.
11 - 50 employees
Founded 2003
📋 Description
• Impartir clases virtuales en vivo • Guiar a los estudiantes en el desarrollo de competencias clave para brindar un servicio empático y profesional • Abordar temas como: actitud de servicio, comunicación asertiva, escucha activa, manejo de quejas, resolución de conflictos y fidelización del cliente • Facilitar la participación en clase y acompañar el proceso de aprendizaje • Evaluar el progreso de los alumnos y brindar retroalimentación clara y útil
🎯 Requirements
• Formación profesional en áreas como Administración, Atención al Cliente, Comunicación, Mercadeo, Hospitality, Hotelería o afines • Experiencia profesional comprobable en atención al cliente, ventas, soporte, servicio posventa, hospitalidad o áreas relacionadas • Dominio práctico de técnicas de servicio al cliente: comunicación asertiva, escucha activa, manejo de objeciones, manejo de conflictos y orientación al usuario • Capacidad para explicar conceptos prácticos de forma clara, cercana y aplicable • Excelente comunicación verbal y habilidades interpersonales • Experiencia docente (deseable)
🏖️ Benefits
• Bono mensual de hasta $100 USD, pactado a partir del tercer mes en Aprende • Capacitación inicial sobre la plataforma y el enfoque metodológico • Oportunidad de impactar positivamente el desarrollo profesional de cientos de estudiantes
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