Patient Account Representative Lead

🕒 August 7

🌽 Illinois, Oklahoma, +2 more states – Remote

🌽 Illinois – Remote 🌪️ Oklahoma – Remote 🏰 Missouri – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

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SSM Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1872

🏥 Healthcare

🤝 Non-profit

💰 Grant on 2023-12

Healthcare • Non-profit

SSM Health is a Catholic, not-for-profit health system serving communities across the U. S. Midwest through an integrated network of hospitals, clinics, and care services. With locations in Illinois, Missouri, Oklahoma, and Wisconsin, SSM Health operates acute-care and specialty services (including teaching hospitals and level‑one trauma centers), emphasizes mission-driven, compassionate care, workforce development, and employee benefits, and supports flexible nursing and other clinical roles.

📋 Description

• Lead or coordinate shift operations of assigned activities, resources, and staff • Serve as a technical or functional resource and perform similar duties with staff • Assign, monitor, and review work progress • Monitor and report compliance with policies and/or procedures • Oversee and evaluate orientation and training of assigned associates • Provide input in the review and evaluation of staff performance • Perform the duties of a Patient Account Representative • Perform other duties as assigned

🎯 Requirements

• Experience with Missouri Managed Medicaid or Medicare strongly preferred • Strong problem-solving abilities • Strong interpersonal skills • High school diploma/GED or 10 years of work experience • Three years' experience • Frequent keyboard use/data entry • Ability to perform frequent lifting/carrying and pushing/pulling of objects weighing 0–25 lbs. • Ability to perform occasional lifting/carrying and pushing/pulling of objects weighing 25–50 lbs. • Ability to perform frequent sitting, standing, walking, reaching, and repetitive foot/leg and hand/arm movements • Ability to use vision and depth perception for near and far distances and identify and distinguish colors • Ability to use hearing and speech for oral communication and hear alarms and malfunctioning machinery • Ability to perform occasional bending, stooping, kneeling, squatting, twisting, and gripping • Rare climbing • No professional license or certification required • Must reside in Missouri, Illinois, Oklahoma, or Wisconsin • Availability for Monday–Friday, 7:00 a.m.–3:30 p.m. day shift

🏖️ Benefits

• One week of paid parental leave for eligible team members for newborns or newly adopted children, pro-rated based on FTE • Flexible payment options through DailyPay, providing eligible hourly team members instant access to earned, unpaid base pay before payday (fees may apply) • Upfront tuition coverage through FlexPath Funded for eligible team members • Comprehensive benefits package