Sales Support Manager – Group Benefits

Yesterday

🌲 Oregon – Remote

Although this job is listed in Oregon, this company may be open to hiring remote in other states.

🎸 Tennessee – Remote

Although this job is listed in Tennessee, this company may be open to hiring remote in other states.

💵 $77.3k - $123.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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The Standard

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Insurance • Finance • HR Tech

The Standard is a comprehensive provider of insurance, retirement, and investment products and services, targeting individuals, families, businesses, and organizations. Based in Portland, Oregon, and part of the StanCorp Financial Group, Inc. , The Standard offers products such as life and disability insurance, annuities, vision and dental coverage, and retirement plans. Their solutions aim to facilitate financial wellness and enable effective benefits administration, catering to clients of all sizes. The company is renowned for its people-first commitment and innovative partnerships, contributing to a seamless customer experience.

1001 - 5000 employees

Founded 1906

💸 Finance

👥 HR Tech

📋 Description

• Support our internal sales organization and external clients while promoting customer retention • Develop programs and processes to foster excellence in relationships with new and established brokers and employers • Lead a team of high performing sales support team members to meet organizational goals and provide quality representation in the marketplace • Coach, mentor and develop team members, providing career development planning and opportunities • Manage escalations within the team • Responsible for concept design, data analysis, and external reporting to brokers and employer groups as well as data analysis and internal reporting to management • Enhance and expand broker relationship, ensuring superior customer service while implementing strategic initiatives to retain and increase block of business and improve processes • Work closely with sales, enrollment, finance, customer service, claims, underwriting and IT to coordinate all support services for assigned customers

🎯 Requirements

• Bachelor’s degree is preferred but may be substituted with additional experience • At least 4 years of management experience is required • At least 5 years of experience in insurance operations, insurance premium account management, or insurance relationship management is required • Must have experience in broker management, customer onboarding, and sales service experience • Must have working knowledge of employee benefits products; voluntary benefits is highly preferred • Ability to travel 10% of the year • Understanding of Lean management or Six Sigma concepts • Professional designations such as CLU and ChFC are desirable

🏖️ Benefits

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions • An annual incentive bonus plan • Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure • A supportive, responsive management approach and opportunities for career growth and advancement • Paid parental leave and adoption/surrogacy assistance • An employee giving program that double matches your donations to eligible nonprofits and schools