Social Media Community Manager

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November 13

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steercom - Key Message. Delivered.

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B2B • Enterprise • Productivity

steercom is a company that specializes in helping individuals and organizations to communicate complex ideas more effectively. They use the Pyramid Principle as a core methodology to structure thoughts and deliver key messages in both verbal and written forms. steercom provides various tools and services such as the Pyramid Builder, Pyramid Visualizer, and Pyramid Speaker to enhance presentation skills and communication strategies. They offer programs and coaching focused on customer obsession, sales excellence, and effective negotiation, targeting executives and leaders who need to convey their ideas clearly and compellingly. Their team comprises experienced coaches with backgrounds in strategy consulting and management.

2 - 10 employees

🤝 B2B

🏢 Enterprise

⚡ Productivity

📋 Description

• Represent the voice of Steer across comments and DMs, responding in a way that feels helpful. • Share original short-form content (Reels, TikToks, YouTube Shorts, etc.) across brand channels that feels relevant, real, and engaging. • Highlight the stories of our community and bring their perspectives to life through content. • Participate in meaningful conversations across social platforms and industry groups, helping us stay connected to what matters most to our audience. • Collaborate with influencers and industry voices who align with our brand, and build relationships that help extend our reach. • Identify trends that align with our voice and values, and contribute ideas for how we can thoughtfully join the conversation. • Share key insights and community feedback with our marketing and product teams to help guide future content and features. • Track and report on metrics like engagement, sentiment, and audience growth to understand what’s resonating and inform our ongoing strategy.

🎯 Requirements

• Minimum of 5 years of experience in social media, content, or community-focused roles • A thoughtful and creative approach to content, with a willingness to experiment and adapt based on results. • Video storytelling skills and comfort on camera. You can shoot, edit, and publish short-form video content that feels real and watchable, and you know your way around tools like Canva, InShot, and CapCut to make it shine. • A strong understanding of how different platforms work and how to tailor content to each. • A collaborative mindset. • Curiosity and empathy for your audience, and a desire to learn what they care about and how best to support them. • Comfortability with occasional travel for events and trade shows. • The ability to work independently and move quickly, whether you’re jumping on a new campaign, responding to the community, or spinning up a new idea on your own.

🏖️ Benefits

• 100% remote • 100% employer-paid medical insurance • HSA/FSA • Flexible PTO with 15 days minimum • Generous Parental Leave • 401k • Learning Stipend • WFH Equipment • STD/LTD/Life • Chance to work with the latest technology • A collaborative and innovative work culture • Opportunities for career growth and development