Principal Engineer

November 2

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Logo of Strategic Education, Inc

Strategic Education, Inc

Education • B2B • Enterprise

Strategic Education, Inc. is a leader in creating innovative and career-relevant learning experiences designed to prepare learners for the workforce. With over 130 years of experience, the company partners with more than 1,300 employers across the U. S. and educates over 100,000 students globally. Strategic Education offers customized workforce solutions ranging from tuition assistance to accredited degree courses, non-degree skill pathways, and coding schools. It has a strong focus on addressing evolving skills gaps and fostering employee career growth through dynamic learning environments. The company operates reputable institutions like Strayer University, Capella University, and the Jack Welch Management Institute, among others, emphasizing the importance of education in driving economic mobility and empowering individuals.

5001 - 10000 employees

Founded 1998

📚 Education

🤝 B2B

🏢 Enterprise

📋 Description

• Lead the analysis, design, and development of enterprise-grade conversational AI solutions. • Define vision, roadmap, and architecture for enterprise-scale conversational AI. • Lead end-to-end design and implementation of virtual agents: flows, pages, intents, entities, parameters, state handlers, and fulfillment. • Own code quality, documentation, CI/CD, automated testing, and Level-3 support. • Analyze conversation logs and NLU metrics for optimization. • Lead and mentor onshore/offshore engineers; coach on best practices.

🎯 Requirements

• 7+ years software development, systems implementation, and integrations. • 5+ years with cloud technologies/infrastructure (GCP strongly preferred). • 5+ years’ hands-on experience in conversational AI with deep expertise in Dialogflow CX. • Proven experience leading multi-year modernization projects (chatbot experience preferred). • Experience with REST APIs, webhooks, and integrating external systems; delivery across multiple methodologies (Agile/iterative/waterfall). • Experience leading geographically dispersed teams preferred.

🏖️ Benefits

• medical, dental, vision, life and disability plans • well-being incentives • parental leave • paid time off • certain paid holidays • tax saving accounts (FSA, HSA) • 401(k) retirement benefit • Employee Stock Purchase Plan • tuition assistance • entertainment and retail discounts • overtime pay for non-exempt employees

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