Bilingual Korean Chat and Email Support

Job not on LinkedIn

April 26

Apply Now

Receive Emails with Similar Jobs

Strikingly

WebsiteLinkedInAll Job Openings

SaaS • eCommerce • B2C

Strikingly is a website creation platform designed to help entrepreneurs and creatives build professional-looking, mobile-optimized websites quickly and easily without any coding or design experience. The platform is user-friendly, providing a wide range of customizable templates and features such as e-commerce integration, blogging, analytics, and social media integration. Strikingly offers powerful tools for audience engagement, including live chat, newsletters, and membership registration. By focusing on simplicity and accessibility, Strikingly aims to make beautiful website design accessible to all users, with robust support and a community-driven approach.

51 - 200 employees

Founded 2012

☁️ SaaS

🛍️ eCommerce

👥 B2C

💰 $10M Series B on 2018-09

📋 Description

• Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone • Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media) • Translate our product and all customer communications like newsletters, lifecycle emails and more • Develop expertise on our product and internal software to help our customers efficiently • Maintain happiness and positivity in every customer and team interaction

🎯 Requirements

• Professional level in your native language and English communication skills • Strong passion to help people with different learning curves • Deep love for learning new things, problem solving, and analytical skills • Experience in customer service in a fast-paced environment • Availability to work at full time capacity (40 hours per week)