Credit Operations Manager

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November 13

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Stripe

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Fintech • eCommerce • B2B

Stripe is a global payments processing platform that enables businesses to accept online and in-person payments. It offers a comprehensive suite of financial services, including payment processing, billing, and revenue management tools, aimed at businesses of all sizes, from startups to enterprises. By providing a developer-friendly API, Stripe allows businesses to streamline their payment operations and embed financial services directly into their applications, facilitating both B2B and B2C transactions.

1001 - 5000 employees

Founded 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round on 2021-05

📋 Description

• Inspire, motivate, and develop a high performing credit operations team while fostering a collaborative and results-oriented environment. • Establish clear goals, provide coaching and feedback, and support the professional growth of team members. • Set a strategic vision for the team and build the path to execute it in both the short and long-term. • Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges. • Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest ROI investments for user experience, process improvement, and risk mitigation. • Maintain oversight of operational vendor performance related to credit workstreams to ensure compliance. • Lead root cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance. • Define and manage core metrics, SLAs, and performance of the organization. • Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks. • Ensure risk management efforts do not compromise the user experience.

🎯 Requirements

• 5+ years of experience managing credit risk and/or underwriting teams, preferably in a fast-paced, high-growth environment. • Experience and knowledge of commercial credit underwriting, financial risk modeling, or cash flow forecasting. • Proven track record of leading and developing high performing teams and working groups. • Strong strategic thinking and problem-solving skills with the ability to translate complex challenges into actionable solutions. • Excellent communication and stakeholder management skills with the ability to influence and collaborate across functions. • Passion for delivering a user-centric experience while effectively managing risk. • Expertise in credit operations and risk management, including data analysis, root cause analysis, and process improvement. • Strong knowledge of accounting principles and comfort with evaluating financial statements and business models across a range of industries. • Experience analyzing data and creating dashboards using SQL. • Experience working closely with engineering teams to develop and enhance investigative tools and treatments. • Bachelor’s degree in a relevant field; advanced degree or certification is a plus.

🏖️ Benefits

• Professional development opportunities