Telemarketing Specialist, Mandarin Support, Remote

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August 18

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SummitNext

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B2B • Customer Experience • Fintech

SummitNext is a global outsourcing partner headquartered in Malaysia, specializing in scalable and cost-effective solutions for various business needs. With a focus on customer experience optimization, recruitment process outsourcing, and operational support, SummitNext helps companies scale efficiently by providing tailored solutions in talent-rich regions. Their expertise extends to ensuring security and compliance while integrating advanced technologies like AI for enhanced operational effectiveness, making them a trusted partner for businesses looking to grow without the burden of overheads.

201 - 500 employees

Founded 2020

🤝 B2B

💳 Fintech

📋 Description

• Telemarketing Specialist (Mandarin) for SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider based in Selangor. • Role involves delivering exceptional service and driving sales for clients in the Finance industry. • Location: Kuala Lumpur, Malaysia; Remote work available. • Requires Mandarin & English fluency; 2-3 years sales/telemarketing in financial services. • Salary RM3500-RM3800 plus commission; benefits include leave and EPF/SOCSO.

🎯 Requirements

• Bachelors Degree: Business Administration, Finance, Marketing, or a related field. • Certifications in finance, sales, or business development can be a plus. • Sales Experience: 2-3 years of telemarketing or sales experience, preferably in financial services or loan products. • Industry Experience: Experience in banking, financial services, or a similar sector is often preferred. • SME Market Understanding: Knowledge of the challenges and needs specific to SMEs. • Excellent verbal and written communication skills both in English & Mandarin is required to effectively pitch and sell loan products. • Strong ability to negotiate terms, persuade clients and close deals. • Ability to build and maintain strong relationships with clients. • Capability to analyze financial statements and assess creditworthiness. • Proficiency in using various sales techniques and methodologies. • Ability to handle rejection and stay motivated in a high-paced, target-driven environment. • Familiarity with Customer Relationship Management (CRM) software to manage leads and customer data.

🏖️ Benefits

• Training Provided • Birthday Leave • Annual Leave • Medical Leave • EPF, Socso Contributions • Maternity leave